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Thread: About those USPS flat-rate envelopes...

  1. #26
    Senior Member LovinMySoldier's Avatar
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    I have had so many issues since the first of the year. My PO will not take any boxes that do not lay completely flat. If there is any sort of small bulge in the box they will not accept it. Even though it is COMPLETELY closed on its own. I didn't even use any tape. They have really buckled down on the flat rate envelopes too. They are suppose to lay flat. They are an envelope not a package, so I have been told. I have sold a bunch of stuff and am in there on a regular basis. But I have gotten so much flack since Christmas it is ridiculous. On the envelopes I am allowed to put 2 very small pieces of tape on the top corners to hold down the opening but they do not accept anything if you tape down the flap. No tape is to be used on the box at all. So many rules. After the new year the prices have went up and now you have to ship less in each package.

  2. #27
    Super Member gale's Avatar
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    I would take it to a different PO. Flat rate only means the rate is the same no matter what-it has nothing to do with the shape of the package.

  3. #28
    Super Member Favorite Fabrics's Avatar
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    Quote Originally Posted by LovinMySoldier
    On the envelopes I am allowed to put 2 very small pieces of tape on the top corners to hold down the opening but they do not accept anything if you tape down the flap.
    Not true, *if* your local Post Office staff bothers to inform themselves about their own rules:

    "When sealing a Priority Mail Flat Rate Envelope, the container flaps must be able to close within the normal folds. Tape may be applied to the flaps and seams to reinforce the container; provided the design of the container is not enlarged by opening the sides and the container is not reconstructed in any way."

    Aaargh.

    It's one thing if the Post Office on the sending end, rejects the package and sends it back to you. Unhappy though you may be, at least you know what's going on, and you have an opportunity to educate your local Post Office staff about their own rules.

    It's quite another thing when the branch on the receiving end says "postage due". That creates a problem for the recipient... and sure doesn't make for a happy customer! For a business sender this is a real mess.

  4. #29
    Shari1967's Avatar
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    Quote Originally Posted by Tink's Mom
    Thank you...at my branch, it depends on who takes it in...some will give you a hassle about anything.
    I've found the same with most post offices. We move around, a lot, and so I've had my share of experiences when it comes to the post office. My kids joke that I get "post office rage" instead of "road rage" like most people. But I don't think it's really a joke because no one ever wants to go to the post office with me LOL
    I actually use one that's about 10 miles from my house vs the one that's about 3 miles from my house - I like the customer service at one over the other....

  5. #30
    Super Member Favorite Fabrics's Avatar
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    Oh, joy.

    Had another customer (this one in California) report a FRE delivered postage due. I called her branch and spoke with the postmaster, who, being a truly nice guy, agreed to waive the postage so that all of us were happy.

    He also gave me some info that sheds additional light on this issue.

    Apparently a USPS ruling was issued on 12/28/10 stating that FREs must be no more than 3/4" thick.

    And then a couple of days later, the ruling was reversed, saying that if it fits it ships. (Subject of course to the rules that already appear on the USPS website - regarding do not modify the envelope, must close with the adhesive being the means of closure, taping over the flap and seams are allowable.)

    And my USPS Business Support Specialist reports another ruling; she says this is word for word what it says:

    "Mail pieces presented for mailing in USPS produced Flat Rate packaging are NOT required to remain flat to be eligible for flat rate prices. The adhesive strip on the mail piece MUST be used to seal the flat rate packaging. However, while the glued flap must be able to seal the package before the addition of tape, the mail piece does not need to remain flat and the USE of TAPE IS permitted along the flaps and seams to reinforce the container provided the design of the container is not enlarged or reconstructed (e.g., opening the sides, extending the flap to make it seal, etc.)."

  6. #31
    Senior Member quilter1943's Avatar
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    I use the envelopes to send books to my grandsons and they don't care at my PO how many books I put in and if I tape it shut it's okay. They need to be taped. We used them where I used to work and they will pop open if you don't tape them well.

    Quote Originally Posted by Rebecca VLQ
    From what I've been told the envelope must be able to close of its own accord (Like, you can't cut the flaps and retape them to make it work for you), and you may reinforce the seal with a single strip of tape, as long as it doesn't wrap around to the front.

    Now, Flat Rate BOXES also say you may reinforce the tabs and flaps, I've never seen anything about reinforcing the bottom flap on the FRE. Never had one bust, but it *is* a sealed opening, you know?

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