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#31
Member
Join Date: Jul 2010
Posts: 19
Yes. I purchased a Rowenta travel iron from them. It worked for one class then quit heating, so I called and they said just send it beck and we will replace it. They did and no problem since then. It wasn't their fault that the iron quit working and they made it good. Their customer service person was very nice and easy to deal with. I would purchase from them again. Their prices are good.
#35
Super Member
Join Date: Feb 2011
Location: S. Texas
Posts: 2,337
Yes, I have purchased from them, but returns can be a problem. My order came just before I left on vacation and wasn't back for 6 weeks. Found out I didn't like what I bought and they would not take it back and they had the right to do that, but even Amazon makes exceptions for things.
#39
Junior Member
Join Date: Mar 2011
Location: FLorida
Posts: 151
Have bought quite a few things from them. Very reliable company to deal with and always a pleasure to speak to their customer service reps. Checked prices around for various products and they were at least 1/2 of what stores were asking.
Didn't find their shipping charges excessive either.
Didn't find their shipping charges excessive either.
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