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Thread: Any help please, Brother PC-420 stopped working, ideas???

  1. #26
    Power Poster BellaBoo's Avatar
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    This is like reading a mystery novel! I want to know the ending so keep posting.
    Got fabric?

  2. #27
    Super Member kiffie2413's Avatar
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    yes, the needle is hitting the black plastic only when I turn it backwards, we turn the wheel backwards, the bobbin case and feed dogs move and the needle hits the black plastic on bobbin case. Then reverse turn wheel forward and all turns and moves fine and freely...
    Always do right. This will gratify some people and astonish the rest~Mark Twain

  3. #28
    Super Member leatheflea's Avatar
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    Okay I went and played with my machine. I held the bobbin casing as I turned the wheel backwards. When I did that it let the bobbin casing slip under the feed dogs allowing my needle to hit the casing. So my thinking is either your timing is off or your feed dogs are not installed properly.

  4. #29
    Super Member kiffie2413's Avatar
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    I did change the needle, 2 times now...when we turn the wheel backwards the needle hits the bobbin casing instead of the feed dogs..then when we immediately reverse and turn the wheel forward it all moves fine and freely.. my bobbin case does turn a little bit freely when you just touch it...but I think its supposed to do that...
    Always do right. This will gratify some people and astonish the rest~Mark Twain

  5. #30
    Super Member leatheflea's Avatar
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    have you tried to sew with it?

  6. #31
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    I'm like BellaBoo. this is better than the show I'm watching. I hope the outcome is good.

  7. #32
    Super Member kiffie2413's Avatar
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    Thats my fear...is it is the timing...on the feed dogs you can move them slightly sideways prior to tightening the 2 screws..hubby has tried them in several positions and it still happen...sigh...when I told him someone is posting this is like a mystery, keep posting to see how it ends...he said here is how it ends, you buy a new machine....for once, I really don't want a new machine...I have loved this lil Brother so much!!! And if I do get a new one, I am leaning toward the Janome Horizon 7700...which is a lot of money...but I can't see taking this one in and paying $75.00-$100.00 for just the service call...I paid about $400.00 for it new less than 2 years ago....Thanks again, so very much, you have been so helpful!!!!!
    Kif
    Always do right. This will gratify some people and astonish the rest~Mark Twain

  8. #33
    Super Member kiffie2413's Avatar
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    Hubby is putting it all back now, and I am going to give it a go and see if it sews....fingers, toes, eyes crossed!!!
    K
    Always do right. This will gratify some people and astonish the rest~Mark Twain

  9. #34
    Super Member leatheflea's Avatar
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    Just dont hit reverse!

  10. #35
    Super Member kiffie2413's Avatar
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    Quote Originally Posted by leatheflea View Post
    Just dont hit reverse!
    For sure!!! I will be lucky if it sews at all...and if it does, I don't know if I even want to try the backstitch...lol...I have to laugh to not cry....I guess you and I are now the stars of CSI: QB....haha...thanks again for taking so much time and the pics to try and help me...
    K
    Always do right. This will gratify some people and astonish the rest~Mark Twain

  11. #36
    Super Member leatheflea's Avatar
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    You know I've been know to smack and curse my machine, it seems to help, well with my frustration....Maybe you need an Irish coffee, It works for me!

  12. #37
    Super Member leatheflea's Avatar
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    As I sit here on pins and needles, I wonder if the needle bar has shifted?

  13. #38
    Super Member kiffie2413's Avatar
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    Hmm....how to check that?? You should really be a sewing machine repairman/guru!!! I am fixing to give it a sew, now...be back in a bit...
    Always do right. This will gratify some people and astonish the rest~Mark Twain

  14. #39
    Super Member kiffie2413's Avatar
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    It is sewing!! Its doing a straight stitch and also does a zig zag...it even does a backstitch...I did not sew very fast, because I am scared to....lol...also when I tried to use the auto thread cutter it makes a weird kinda grind noise and doesn't cut...but I will worry about that later....at least for now it sews!!! Thank you again so much!!! You are my sewing machine, picture taking heroine!!!
    Regards,
    Kan
    PS I will let you know if we decide to check why the auto thread cut isn't working...IF....lol...thats what scissors are for, eh?? Though the auto cut and the knee lift are 2 of the main reasons I went with this machine...ah well, at least its sewing!!!
    Thanks so much!!!
    K
    Always do right. This will gratify some people and astonish the rest~Mark Twain

  15. #40
    Super Member kiffie2413's Avatar
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    Hubby is already brainstorming why the thread cutter isn't working...I am guessing something got put back in wrong or something...will have to look at the thread cutter part closer...we also have your close up pics that we can refer to, I just need to find the part where the thread cutter is put in....by the way, I didn't notice the lint at all.....lol....I was just so happy to see a close up pic!!!
    K
    Always do right. This will gratify some people and astonish the rest~Mark Twain

  16. #41
    Super Member leatheflea's Avatar
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    Sorry i left you hanging, podunk internet kicked me off for a bit. My cutter took a crap a few months ago. Did some research and they are prone to being junk, at least for Brothers. Mine had some thread and lint stuck in it, works better but still not like new. So glad your up and sewing. Now next time maybe you should let hubby take some pics. Glad I could be of help!

  17. #42
    Super Member kiffie2413's Avatar
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    You are too right, if there is a next time that we have to take things apart, I will for sure take pics...especially when I say "I should probably take a pic of this..." and then I don't....very stupid on my part!!! Sorry your cutter doesn't work like it should, but good to know that sometimes on these machines they act up...I really do love this machine...and for the price I was ecstatic to get the knee lift, auto cutter, etc...
    So, all you mystery lovers, Lea has summed up this webisode of CSI: QB! Stay tuned for new episodes, but I hope I am not starring in any of them!! And I am sure Lea doubles that!!!
    K
    Always do right. This will gratify some people and astonish the rest~Mark Twain

  18. #43
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    Always glad for a happy ending!!!

  19. #44
    Super Member mermaid's Avatar
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    Oh shucks! I was just teasing Leatherflea about the lint. I have a guard at my sewing rm door so noone slips in to inspect mine. Heck, I've got 13 of them to keep clean, and I wouldn't want a single one of them to be cleaner than my house!! I too, have been following this tale of travesty. So glad it is all working out. Maybe you can have the new machine and still have this lil ole Brother also. Good luck. Elvis is leaving the room.

  20. #45
    Super Member liking quilting's Avatar
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    Oh, that was so fun to follow; and so happy it was a happy ending!
    Mavis

  21. #46
    Super Member kiffie2413's Avatar
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    Oh mermaid, I wasn't meaning that I thought you were "taking a jab"! I have such a dry sense of humor, and I have to remember not everyone does...I also try and keep the lint cleaned out..one thing I would like to know is why they don't make it easier for us to really get down in the nooks and crannies to clean them??? I bought the lil attachments for my vacuum, and it helps some, but still impossible to get all the way in on some of them...anyways, I was just teasing along with ya....
    Also, machine is still sewing, I am "baby-ing" it as I have a table runner do to be mailed out by the 15th of this month for a swap here..and I have to get some decorative stitching done around the appliques...if the machine "kaputs' after that, it will be sad, but ok, as I have my workhorse Brother PQ-1500 straight stitch machine that I can use to finish the rest of it...
    Lastly, dh and I talked it over, and he said "enough salivating over the Janome Horizon 7700, buy it already!"...So, I am!!
    I still want to keep my PC-420 for quilt group, and also I still love the machine...In my opinion for $400 you can't find a machine with all the features it has that sews as well as it usually does!
    Happy New Year all!
    Kif
    Always do right. This will gratify some people and astonish the rest~Mark Twain

  22. #47
    Super Member M.I.Late's Avatar
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    I have the PC-420 too and wouldn't trade it for anything. It does sound to me like the feed dogs might be hanging up somewhere. I had a similar problem. Thought I had fixed it and several yards of sewing later took it apart again to clean out lint and put it back in (apparently better that time) and voila like sewing on a new machine again. I don't know what was wrong but it muddled along for quite a while that way. Hope it keeps working great for you. Keep cleaning it and taking that bobbin holder in and out - eventually it will resettle the way it's supposed to. Hugs!

  23. #48
    Super Member kiffie2413's Avatar
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    Well...the machine is not working...it just keeps doing the 4 beeps, clunking off, and saying safety device activated...hubby and I have tried everything...Of course I didn't get the decorative applique done on the table runner I need to get finished and off to my swappee by the 15th either. I just went ahead and bought the lil Brother CS 6000i to use for now...Here is the good news in all of this: I have been really looking at and dreaming about purchasing the Janome Horizon 7700 for the last year or so...dh told me to quit salivating over it and just order it already!! So, I did!! That being said, I still loved my PC-420, and I will have to decide if its worth it to take it in for repair...local shops charge $75.00 just to look at machines, let alone what it will cost for parts and repairs...as the machine can be bought new for around $400 not sure it is worth taking it in...I may just sell it for parts on Ebay...
    Regards all,
    K
    Always do right. This will gratify some people and astonish the rest~Mark Twain

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