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Broken Thread Spool

Broken Thread Spool

Old 02-13-2021, 07:28 AM
  #11  
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Join Date: Apr 2008
Location: Northern KY
Posts: 1,707
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I had 2 cones of Connecting Threads do this. I contacted their customer service, told them what color number it was. They said that color was discontinued (I'm sure I had it for 6 or 7 years) but they offered to replace it with a similar color of my choice. That was about a year ago and I never followed up on it. Since I started using Sew Fine, I don't buy much CT anymore.
Pam S is offline  
Old 02-13-2021, 09:18 AM
  #12  
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Join Date: Jan 2011
Location: Southern USA
Posts: 13,161
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CT will replace but getting the problem stopped takes more cost then replacing. If the price goes up on the cone thread then probably the cones have improved.
Onebyone is offline  

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