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Thread: Check your rulers before purchase

  1. #1
    Member Norva's Avatar
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    Check your rulers before purchase

    Today I purchased a 20 1/2 inch sq Omnigrip ruler at Joann's. When I got it home I discovered one corner was chipped. Which meant a return trip to exchange it. They had 5 of these rulers in stock and I found that 3 of them were also damaged in the same way. Luckily I found one that was good and they exchanged it very graciously. I did take the other damaged ones up to the customer service counter, I hope they don't just put them back in stock. Anyway lesson learned - always check carefully before leaving the store. This is the first Omnigrip rule I have purchased - has anyone had a problem with the corners chipping on this brand?

  2. #2
    Senior Member Aubrey'sQuiltingCreations's Avatar
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    I did once but it was my fault as I dropped it. I do have some of the lip edge rulers and over the years have have the lip part break off on me so after I first buy them I always run a bead of super glue in the lip so if anything ever happens its going to stay put.

  3. #3
    Member lovequilter's Avatar
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    Great hint Aubrey *
    Linda
    Let every day be the best day of your life!

  4. #4
    Super Member MacThayer's Avatar
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    I think that's good advice for everything you buy these days. I just bought a small iron for tight spots and applique′, and the sales clerk actually tried to stop me when I wanted to plug it in just to see if it worked properly. I told her I wouldn't buy it unless it worked properly, and if she wouldn't let me test it, I wouldn't buy it. So reluctantly, she let me test it. Wouldn't you know, I sat with it plugged in and turned on high for 15 minutes, and it was still stone cold. Obviously not working. So I brought this to the clerk's attention, and got this attitude about "how I wasn't doing it right." So I let her try it, and she couldn't make it work either. So I went for a similar model, different brand, and plugged that in. It heated right up, and responded rather quickly to changes in temperature settings. So that was the one I bought. But yes, I do check over rulers and all notions before I buy. My dollars are hard earned, and I don't want to spend them on products that don't work. And my time is too precious (and gas is too expensive) to be running back and forth to a store to have items replaced because they are broken.
    MacThayer

  5. #5
    Super Member sewbeadit's Avatar
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    Yes, this is a really good idea to keep in mind. With the prices of gas and the time it takes to go 45 miles, I don't like having to take things back at all.
    Sewbeadit
    W. Washington

  6. #6
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    I totally agree, I too check things out like that. Most of the time, the people putting out the merchandise don't know to double check for damage or do they really care. The store with the iron, oh I understand about checking that iron out. I use to work in retail and appliances get beat up and yes sometimes they just don't work any more.

  7. #7
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    I have the 12 1/2 inch and the 20 1/2 inch square omni grid rulers and have never had a problem with them. Great for squareing up blocks.

  8. #8
    Super Member TacoMama's Avatar
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    Yes, always look at the items you are purchasing and do plug in the irons to see if they work!

  9. #9
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    I am glad you were able to exchange it for an undamaged ones because they are not inexpensive. I have one Omnigrid ruler with a chip on the corner due to rotary cutting operator error. I started cutting right at the front corner and a little chip popped off. I now start cutting in from the front edge and back up to cut the front corner. Live and learn, live and learn.

  10. #10
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    You have to check everything you buy these days no matter what it is!

  11. #11
    Power Poster BellaBoo's Avatar
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    I put clear packing tape over the edges of my rulers. It really helps to prevent chips. I have some rulers over 10 years old and they are starting to turn cloudy. Oil from our hands and exposure to light weakens them over time.
    Got fabric?

  12. #12
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    Never had a problem. I sure will check my rulers today.I have to buy a new one.Will check before I buy. Thank you for info.

  13. #13
    Super Member JUNEC's Avatar
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    Quote Originally Posted by MacThayer View Post
    I think that's good advice for everything you buy these days. I just bought a small iron for tight spots and applique′, and the sales clerk actually tried to stop me when I wanted to plug it in just to see if it worked properly. I told her I wouldn't buy it unless it worked properly, and if she wouldn't let me test it, I wouldn't buy it. So reluctantly, she let me test it. Wouldn't you know, I sat with it plugged in and turned on high for 15 minutes, and it was still stone cold. Obviously not working. So I brought this to the clerk's attention, and got this attitude about "how I wasn't doing it right." So I let her try it, and she couldn't make it work either. So I went for a similar model, different brand, and plugged that in. It heated right up, and responded rather quickly to changes in temperature settings. So that was the one I bought. But yes, I do check over rulers and all notions before I buy. My dollars are hard earned, and I don't want to spend them on products that don't work. And my time is too precious (and gas is too expensive) to be running back and forth to a store to have items replaced because they are broken.
    Plastic templates with the plastic coating, sometimes make it hard to see chips or slight cracks - I plug in all Christmas lights before I purchase them & I also have the cashier at the pharmacy count all my pills at the counter, before I pay for them - I have been shorted before.

    Also, if you buy something from Joanns & it is clearanced - check it over well, becuase they do not accept returns on clearanced items.

  14. #14
    Super Member Dodie's Avatar
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    yes check even packaged goods we are 85 miles from a home improvement store and bout a ceiling fan got home no screws in the box to put it together went back got another samething went back to the store and they started opening boxes and found the same thing in all of that kind so ended up with a different one but it was all there

  15. #15
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    I always try to buy Made in USA, but sometimes we are stuck with lower quality, out of country items. Gotta use the coupons to make it affordable.

  16. #16
    Member 02ba quilter's Avatar
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    I have two 12 1/2 inch Omnigrip squares. I was squaring up a block and when I turned it, it still wasn't square. So I put the two rulers together and guess what. One of them is not square. I have written to Prym, but to date have not heard from them. I'm not sure JoAnn's would take it back as I had the unsquare one a while, I just wasn't using it, just carrying it around in my bag that I take to classes, etc. Anyone else had this problem?

  17. #17
    Senior Member Kath12's Avatar
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    I try to check before I buy. I hate returning things that aren't right
    Kathy Stewart from IA
    http://community.webshots.com/user/kath_stirut

  18. #18
    Senior Member dd55's Avatar
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    i learned my lesson about not checking rulers. i bought a 4 package set of rulers, 8 1/2" , 6 1/2," 4 1/2" and 2 1/2' from joann's and did not notice until i got home that the 2 1/2' ruler had been cut out of the package. i returned to joann's and they gave me the full 4 package set. lesson learned...i now check everything before purchasing.

  19. #19
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    I just checked the ruler I bought recently (at Joann's). When I first used it I noticed a chip off one corner and just thought it was something I did, possibly putting other packages in the car on top of it. It is an Omnigrip. Thanks for the tip Norva, I'll check carefully on future purchases.

  20. #20
    Senior Member cmw0829's Avatar
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    I haven't had a problem with the things I've bought for quilting.

    But I was pretty mad on Sunday when I was making soup and needed to use that new jar of ham base I bought about six months ago. I took it off the shelf and removed the cover. Darn - somebody had pulled back the foil for some reason and put it back on the store's shelf. I had to throw the whole thing away!

  21. #21
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    Duess I need to pay attention moe when I buy things now

  22. #22
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    I am like the rest of you money is to hard to come by these days and also the price of gas torun back and forth to the store is to costly. And that sales clerk that gave you a hard time about the iron really doesn't care much about her job the way she acted with you. Jobs are hard to come by and she really needs a attitude adjustment before she loses the job she has. Sure glad for you that you did get a iron that worked and didn't have to go back to the store.

  23. #23
    Super Member glenda5253's Avatar
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    Thanks for the tip! I try to carefully look things over before buying (and not just rulers) but I've gotten home with some items that were broken, damaged and have to scratch my head thinking "How did I miss that?"

  24. #24
    KLO
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    Quote Originally Posted by Tartan View Post
    I am glad you were able to exchange it for an undamaged ones because they are not inexpensive. I have one Omnigrid ruler with a chip on the corner due to rotary cutting operator error. I started cutting right at the front corner and a little chip popped off. I now start cutting in from the front edge and back up to cut the front corner. Live and learn, live and learn.
    This is one of the best tips that could be given about rulers. Thanks. I have several chipped corners on rulers and wish I had done what you are suggesting from the beginning. What a difference it would have made. Tartan, where were you when I needed you .... and where was I?

  25. #25
    Member Norva's Avatar
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    UP DATE- I was in JoAnns yesterday and checked out these rulers - The chipped ones were back on display, but they had a hand written note taped on them indicating the chipped corners and would go for 50% off.

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