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Thread: Clotilde?????

  1. #1
    Power Poster
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    Has anyone ordered anything from Clotilde? I may put an order in and I was just wondering if they are a good company.

    Thanks in advance.

  2. #2
    Super Member dakotamaid's Avatar
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    I've always had good luck with them.

  3. #3
    Senior Member Baysidegal's Avatar
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    Great CO. Nice merchandise.

  4. #4
    Super Member misseva's Avatar
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    yes - good company - i get e-mails and catalogs via snail mail all the time.

  5. #5
    Power Poster MadQuilter's Avatar
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    They are fast and reliable.

  6. #6
    Senior Member AnnieF's Avatar
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    I've only used them once but they had a cone thread holder I couldn't find anywhere else, and the merchandise came when it was supposed to.

  7. #7
    Super Member lalaland's Avatar
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    They've always been a good company to deal with. Clotilde sold the company several years ago to a group of male investors but retained a consulting position with the company. They've taken advantage of the internet and email and increased their catalog items and they have really good sales so get on their email list.

  8. #8
    Moderator sharon b's Avatar
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    I have ordered from them with no problems :thumbup:

  9. #9
    Senior Member BRenea's Avatar
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    In my experience they've always been very reliable...good prices too!

  10. #10
    Moderator tlrnhi's Avatar
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    I guess I'm the only one that WILL NOT order from them again. Had nothing but trouble with them.

  11. #11
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    Thanks everyone. Now I can put an order together.

  12. #12
    Super Member EagarBeez's Avatar
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    never had a problem with them, fast shipping

  13. #13
    Super Member dellareya's Avatar
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    I've used them without a problem.

  14. #14
    Power Poster RedGarnet222's Avatar
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    Even though I had a problem once with them, the customer service was exceptional. Yes, they are very good to deal with.

  15. #15
    np3
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    Power Poster np3's Avatar
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    I have ordered from them and been very happy. But don't assume that they have the best prices. Make sure you check out the prices before you order. I paid too much for one item I ordered. But it was my fault for not checking.

  16. #16
    Super Member gale's Avatar
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    It's been years and years but I never had trouble. Their older catalogs have a picture of my son in them. I designed a pattern for Sewbaby and they used my son as a model for the cover. He was pretty excited to see himself in "magazines". lol. He's 11 now so it's not a big deal anymore.

  17. #17
    Senior Member Bobbinchick's Avatar
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    Sorry fast shipping has not been fast for me. I ordered from this company and I'm having a dilly of a time getting the goods I ordered and it has been over a week since my goods have been shipped and I recived nothing! With the amount of money I paid for shipping my stuff should have arrived ealier than this and I sent them an email telling then how unhappy I am and asked for the tracking # or if they would put a tracer on my stuff. This is disgusting. I won't be ordering from them again and I told them so. Good luck, Huggies, Fay

  18. #18
    Senior Member Numa's Avatar
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    Always have had a good experience with them.

  19. #19
    2wheelwoman's Avatar
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    I've used them a number of times with no problems. Once I ordered that "ring on a hanger" that you'd use for hanging up all your rulers. Turns out the standard ruler holes were too small to thread onto the thing. Their Customer Service was excellent and they immediately processed a refund and didn't make me pay to ship it back.

  20. #20
    Power Poster nativetexan's Avatar
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    i've dealt with them for many years. yes, they have been a good company.

  21. #21
    Super Member SuziC's Avatar
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    I have ordered many items and they have a great customer service dept.

  22. #22
    Senior Member Bobbinchick's Avatar
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    I just recieved an email with the tracking # that I requested and I tracted it and my package should be here tomorrow. They are very good with handling complaints and such. So I'm happy about that, but it beats me why I did not recieve the tracking # before when they said it had been shipped. Any way. I may reconsider ordering from them again. I'll have to come to town tomorrow to pick it up. Every one have a great day, Huggies, Fay

  23. #23
    Super Member Quilter7x's Avatar
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    I love their bobbin holders that are 2 for $7.00. They have some other stuff that you don't normally see either.

  24. #24
    Super Member denilynne's Avatar
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    Yes in fact i just received my order, quick and easy. Denise

  25. #25
    Member NanaJan's Avatar
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    I had the same situation as Bobbinchick! It took almost 2 weeks to get my order! I also did the same-had to email to get the tracking number and I called customer service to let them know I was not happy! They were very nice and my order did arrive the next day but I've never had an order take this long--even machine cabinet!! Good luck with your order and hope all turns out well. Judging from all the positive comments, maybe they just can't get it right all the time.

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