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Thread: Great Customer Service...

  1. #1
    Super Member Becky Crafts's Avatar
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    Great Customer Service...

    I just wanted to share what great customer service they have at Dakota Cabin Quilts! On my way through with the shop hop, I ordered a book on paper piecing by Carol Doak and yesterday I got a call from Dakota saying they were sorry but had sold out and wouldn't be reordering that one. It was all I had ordered and was only about $5.00, so I think it's great that they'd call and let me know! Really good folks to do business with!! I will be shopping there again to be sure! I was disappointed I couldn't get the book because my New Year's resolution this year is to learn how to paper piece, but I did find the book on Amazon for about the same price so all ended well. :-)
    Live Simply, Love Generously, Care Deeply,Speak Kindly, Leave the rest to GOD

  2. #2
    Senior Member pscott392's Avatar
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    Alaways nice to hear about good customer service. Sorry they didn't have your book, but glad you found it at Amazon.

  3. #3
    Super Member KerryK's Avatar
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    Yep, good customer service will pull me back every time!
    Kerry
    ~ American by birth, Southern by the grace of God ~

  4. #4
    Super Member luvstoquilt's Avatar
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    Customer service is KEY! Glad you were able to get the book!
    "You must do the thing you think you cannot do"....E. Roosevelt

    Sharon
    Yorkville, IL

  5. #5
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    They are even nicer to deal with in person! They have a fantastic shop that I love going to but hate because I always go over my budget.
    As I have grown older, I've learned that pleasing everyone is impossible, but pissing everyone off is a piece of cake.

  6. #6
    Super Member eparys's Avatar
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    Nice to know - I love their online shop.
    Betty

    A quilt will warm your body and comfort your soul.

    http://notesfrommoosehaven.blogspot.com

  7. #7
    Super Member babyboomerquilter's Avatar
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    Good customer service is sometimes better than prices. I like being able to trust a store that they will do me right. Priceless!
    Bonnie

  8. #8
    Senior Member Gramma B's Avatar
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    Quote Originally Posted by Becky Crafts View Post
    I just wanted to share what great customer service they have at Dakota Cabin Quilts!
    Good service is always a plus; where are they located?
    Kathleen
    Retired, and love quilting!

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