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home made or hand made?

home made or hand made?

Old 10-20-2010, 09:09 AM
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If you have a receipt/invoice for the amount you would charge a customer, UPS will accept this as the value of your handmade item. I dealt with a claim for a customer's hand painted china platter which they had not purchased additional insurance for. The invoice was hand written on a generic sales slip and just stated 'hand painted platter' and the price (more than $100 BTW). We were able to get the customer the $100 claim refund. The fact that our store had very few claims apparently entered into the decision to grant the claim according to one of the customer service reps I talked to!
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