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Thread: I am a HQ Avante owner is anyone else out there

  1. #1
    Super Member daisey's Avatar
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    Hi I have questions about my avante. Its a great machine and have great stitches ect, except today I am quilting a quilt with flannel backing and cant seem to get tension right...I have tried everythinq, different threads, changes needle, bobbin tensions ect. It also seems to be skipping stitches now too...only had problem with this one quilt. Has anyone had problems with the actual tension Knob? Its so new cant believe there would be anything wrong already. I will call my rep on Monday and Hq, just have a lot to do, so hoping for help.

  2. #2
    Super Member dakotamaid's Avatar
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    If you can;t find what you need here look to see if there is a yahoo group for your setup. There you will find others to share with.

    http://groups.yahoo.com/

  3. #3
    Super Member daisey's Avatar
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    Thanks I did and there is no group yet, I may have to start one.
    Daisey

  4. #4
    Senior Member AtHomeSewing's Avatar
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    I believe there are Avante users in the HQ16 Yahoo group.
    Good luck, I'm sure you'll be up and going strong very soon.

  5. #5
    Super Member brushandthimble's Avatar
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    I do not have the Avente (on my wish list), but do have the HQ16. First I check the stitches, is my tension off on the top or bottom, then adjust either the bobbin case or the top tension. Sorry I can't be of much help.

  6. #6
    Super Member daisey's Avatar
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    yes I have tried everything, I really think its my thread, because the 1st two quilts I used polyester and it was great this time I used 100 cotton and no matter what I tried it didnt seem to like it. For fun I am putting some polyester back in and see if that does the trick, if not I will know I need to call hq in the morning,
    Thanks, Daisey

  7. #7
    Super Member hcarpanini's Avatar
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    Congrats on your Avante'. Lets see what we can try to get you going. Once your bobbin is set, creeping down like a spider, you should only have to adjust your top tension. Try loosening your quilt top a little. Having it to tight can break the thread. If your stitches are consistently skipping you can tweek your needle a tad to the 7:00 position. If your thread is still breaking you may have to loosen your bobbin and top tension both. Try one thing at a time. Good luck, any problems, you can PM me.

  8. #8
    Super Member daisey's Avatar
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    Hi Thanks so much! I just read my manual and am going to try the 5 oclock or 7 oclock or the too tight of top. The thread isnt breaking, but the stitches look bad and its either too loose or too tight and sometimes stitches are skipping. Like I said this quilt has flannel but not sure if that would be it...The boobin tension seems perfect but top seems to tight , but when I loosen it its sloppy looking stitches or skipping. I am heading down to try those tips and see what happens, I just started a hq avante group so we can help each other.
    Daisey

  9. #9
    Senior Member crashnquilt's Avatar
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    I have the 16, whenever I use cotton thread I have to turn my needle just a smidge to the right to prevent breakage and to get good stitches.

    You have flannel on back, what do you have for the batting? Also, what fabrics are in the top? Are you getting skipping issues on one fabric or throughout the quilt?

  10. #10
    Super Member daisey's Avatar
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    I am going to go try it with the slight turn. Its funny because I love both Cotton and Poly but this is for a customer so I always use cotton unless I ask them 1st. I had read that someone else said that their Avante liked the finer thread too. The tension is too tight but when I loosen it thats when I get the skipped stitches..The fabric looks all 100 percent cotton.
    I am so glad I found this group its great and I love my Avante except last night. I just formed a new yahoo hq avante group since there was none.

  11. #11
    Super Member Pam Pollock's Avatar
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    Hi Daisey,
    Did you ever get the tension right with your Avante? I would think you should be able to use cotton thread on an all cotton quilt. Did you get the stitches to work out better on the quilt with the flannel? Just curious. I went & test drove the HQ Avante today & would be real interested in any issues anyone might be having with their machines.

  12. #12
    Super Member daisey's Avatar
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    All is good,
    I didnt have the thread down tight eneough in the tension wheel so it had popped out once I discovered that it was all great! Also only problem I have had was with cheap thin batting which I will refuse to accept anymore from customers. It wasnt tight enough of a weave and skipped stitches...when I use good batting and almost any thread the tension is good. The other thing I invested in was a towa bobbin tension guide. It helps alot and havent had any issues since. Good Luck!

  13. #13
    Senior Member MamaHen's Avatar
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    Quote Originally Posted by daisey
    All is good,
    I didnt have the thread down tight eneough in the tension wheel so it had popped out once I discovered that it was all great! Also only problem I have had was with cheap thin batting which I will refuse to accept anymore from customers. It wasnt tight enough of a weave and skipped stitches...when I use good batting and almost any thread the tension is good. The other thing I invested in was a towa bobbin tension guide. It helps alot and havent had any issues since. Good Luck!
    I also have the Avante, and have had same problems. My problems were corrected exactly the same. Not tight enough in the tension wheel, and a missed guide on the top of the machine, quilt rolled too tight. Things us new longarm quilters learn soon enough. I also bought a towa bobbin tension guide. How can anyone with a longarm live with out it! It is such a life saver.
    I just love my machine, so easy to use. Like that it has two different stitch regulations. The more I use it the more I like the cruise. I want to get the micro handles in the near future for more refined work. Would recommend machine to anyone interested in a very good quality machine at a very reasonable price.

  14. #14
    Power Poster Prism99's Avatar
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    I am sure there are some quilters with your setup on the homequiltingsystems group at http://groups.yahoo.com . It's a very active group.

    Seems to me I have read on that group that flannel can be a problem.

  15. #15
    Super Member daisey's Avatar
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    Yes I just found out about the micro handles and am gonna hint for my birthday in October..I definately think it will help on small areas...Also the platform for ruler work and a few rulers I saw demonstrated...Really cool! The towa definately is a life saver!

  16. #16
    Senior Member allie1448's Avatar
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    I am so glad to have seen this thread as my Avante is due to arrive in about two weeks!! very excited but also a bit apprehensive as I have never used a long arm before! is there a way we can all stay in contact on this board for questions and support?

  17. #17
    Power Poster Mariposa's Avatar
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    I have an HQ 16, and love it! I keep watching these threads to see what else is going on.
    Would be great to stay in contact with others who have similar machines, etc. So I need to look at a previous post on a group already set up.
    Thanks, and happy quilting!

  18. #18
    Senior Member allie1448's Avatar
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    My machine arrived this week! I just put cheap fabric and batting in last night to have a practice but there are loops on the top and a few eyelashes underneath so I think it is a tension problem. the batting is just a cheap poly one does anyone think this could also be adding to the problem?
    Thank you in advance for any help!! lol

  19. #19

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    Just wondering but have you used variegated thread on top (king tut) and plain ( guterman) on the bottom? I cannot seem to get the tension just right. I am ready to quilt and i love what the colored thread will do for the look but i am ready to to just switch it all for plain brown. Did turning the needle slightly work for you/

  20. #20
    Super Member Tinabodina's Avatar
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    I had the same problem and believe it or not, it was me. Make sure your thread is in the right spot on the tention wheel. I worked and worked and finally gave up. My husband came home and looked at the book and put the tread in the right place ---- did I feel stupid.

  21. #21
    Super Member Tinabodina's Avatar
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    Quote Originally Posted by allie1448
    My machine arrived this week! I just put cheap fabric and batting in last night to have a practice but there are loops on the top and a few eyelashes underneath so I think it is a tension problem. the batting is just a cheap poly one does anyone think this could also be adding to the problem?
    Thank you in advance for any help!! lol
    No, I have found it all works. Make sure you have the thread in the right place. I have found the tention wheel is a tough one to get right.

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