Go Back  Quiltingboard Forums > Main
Janome Artistic Quilter SD Help needed >

Janome Artistic Quilter SD Help needed

Janome Artistic Quilter SD Help needed

Old 01-14-2018, 01:50 PM
  #1  
Member
Thread Starter
 
quilter65's Avatar
 
Join Date: Nov 2010
Location: Cottage Grove, Or
Posts: 50
Default Janome Artistic Quilter SD Help needed

I recently bought a Janome Artistic Quilter HD and am just now trying to use it. I had an HQ16 for a long time and didn't experience the kind of issues and lack of support to make this machine operate. Does anyone else out there have this machine that could perhaps help me with several issues I have? I have just got the machine together but can't seem to figure out the simplest things to begin quilting.
Thanks,
Sally
quilter65 is offline  
Old 01-14-2018, 04:45 PM
  #2  
Super Member
 
Join Date: Sep 2010
Location: Myrtle Beach, SC
Posts: 7,829
Default

Is there a manual with it? That's where I would start. Can you be more specific with questions? It might help. Keep calling the vendor for help, and if they are unresponsive, post a review or two on their web site. That will get you some attention!
cathyvv is offline  
Old 01-14-2018, 07:46 PM
  #3  
Member
Thread Starter
 
quilter65's Avatar
 
Join Date: Nov 2010
Location: Cottage Grove, Or
Posts: 50
Default

Originally Posted by cathyvv View Post
Is there a manual with it? That's where I would start. Can you be more specific with questions? It might help. Keep calling the vendor for help, and if they are unresponsive, post a review or two on their web site. That will get you some attention!
The manual is very generic and of no help at all. I ordered it on line through Amazon so there is no dealer here that will help me as I live in the tullies. I do have several specific questions. Such as do you pull the bobbin thread up as you do in using the HQ16? I tried that but it didn't work. This machine is not working like any other quilting machine I've used and am now hoping it was put together right when I received it. It stayed boxed for 5 months after it was delivered because we were moving so am sure of anything . I wish there was someone that also had this machine I could ask a couple questions of. There are several more questions but will post more later. Thank you very much for your reply.
quilter65 is offline  
Old 01-14-2018, 09:45 PM
  #4  
Banned
 
Join Date: Aug 2014
Location: Victorian Sweatshop Forum
Posts: 4,097
Default

Have you tried looking for Utube videos?

Cari
Cari-in-Oly is offline  
Old 01-15-2018, 06:18 AM
  #5  
Super Member
 
luvstoquilt301's Avatar
 
Join Date: Dec 2009
Location: Phoenix AZ
Posts: 1,018
Default

Does Janome offer support? HQ has fabulous customer support. If they do not respond I would find their Facebook page (if you are on it) and post your problems. That often results in fairly fast help.
luvstoquilt301 is offline  
Old 01-15-2018, 11:04 AM
  #6  
Member
Thread Starter
 
quilter65's Avatar
 
Join Date: Nov 2010
Location: Cottage Grove, Or
Posts: 50
Default

Originally Posted by luvstoquilt301 View Post
Does Janome offer support? HQ has fabulous customer support. If they do not respond I would find their Facebook page (if you are on it) and post your problems. That often results in fairly fast help.
I have not contacted Janome yet but will do right away. Thank you for that!! I have watched all the utube videos but they seem to be more reviews than actually instructional. Thank you so much for everyone's help and suggestions. I would love to connect with someone on the board that has this same machine.
Sally
quilter65 is offline  
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
acjacques
Main
5
04-28-2016 04:25 PM
mamaw
Main
143
10-05-2015 08:20 AM
Candace
Main
26
04-20-2015 07:40 PM
marcie12
Main
1
03-26-2015 05:57 PM
jbnorris
Main
3
05-30-2014 10:01 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


FREE Quilting Newsletter


SEO by vBSEO ©2011, Crawlability, Inc.