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Thread: Juki warranty

  1. #1
    Junior Member
    Join Date
    Jun 2012
    Location
    North Carolina
    Posts
    127

    Juki warranty

    Can anyone tell me about their Juki warranty? In researching the TL 2010 it seems like the warranty is not as good as the competitors. I have read that lots of people love this machine. I'm having trouble deciding between the Janome 1600QC and the Juki 2010. I know the Brother is a lot less but it's missing a couple key features so I had to rule that one out. Also, ordering online seems scary but the deals are much better.
    I really appreciate the all the help from this board. Quilters are just great people! Thank you all :-)

  2. #2
    Power Poster Jingle's Avatar
    Join Date
    Dec 2009
    Location
    Outside St. Louis
    Posts
    34,266
    I have a Juki TL98QE. They are great machines and I have not needed a warranty.
    Another Phyllis
    This life is the only one you get - enjoy it before you lose it.

  3. #3
    Super Member katier825's Avatar
    Join Date
    Mar 2009
    Location
    FL
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    I have the Juki TL-2010Q. The warranty is 2 years on motor, light assembly, wiring, switches, circuit boards, speed control and 5 years on all other parts.

    The plus is that the inside parts are metal, where some machines have plastic parts. I researched a lot before buying. I spoke with my repair guy and he said it was a very good machine, rarely has problems. It had such a good reputation that I decided to go for it. He ordered it for me and it was the first major purchase I ever bought sight unseen. I was a little nervous about that part, but I knew he would help me if I needed. I absolutely LOVE mine! I got it in early March. It was perfect right out of the box. I have not had to adjust tension at all. I piece and quilt with mine. I am a very happy Juki customer!

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