Just Downright Curious

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08-03-2014, 02:15 PM

#11

Onebyone

Power Poster

Join Date: Jan 2011

Location: Southern USA

Posts: 15,931

Quote:

Originally Posted by Misty's Mom

It's not on the Janome website and the dealer said there was no way.

Then what could possibly show up that would determine the trade in value? Ask what it was.

08-04-2014, 04:23 AM

#12

solstice3

Power Poster

Join Date: Aug 2011

Location: Citrus County, Florida

Posts: 10,849

Quote:

Originally Posted by Onebyone

It would be obvious the dealer lied to you if he did pull up the stitch time and count after telling you there was no way. But it would take a deceitful dealer to do that. Remember it is your machine and if anyone is pushing buttons on it, ask what are you looking for and why. Don't stay back and wonder.

If this is the same dealer that said there is no way and you find there is.... Find another dealer to buy from!

08-04-2014, 04:50 AM

#13

Susann

Junior Member

Join Date: Jul 2013

Location: Noblesville, IN

Posts: 235

If there is a way to check, I would go back to the dealer and ask him why he said there wasn't a way. And if , as he said there wasn't, what he was checking on the machine. I'd want him to know that I knew how to check it and that I would be finding an honest dealer for future purchases.

08-04-2014, 05:00 AM

#14

lclang

Super Member

Join Date: Nov 2009

Posts: 2,061

Contact the manufacturer if you can find a phone number and ask for that info. If he lied to you, NEVER deal with him again. (might call another dealer for that particular brand of machine and ask them.)

08-04-2014, 05:09 AM

#15

Sewnoma

Super Member

Join Date: Jun 2012

Location: Sonoma County, CA

Posts: 4,299

The dealer may have just been checking the machine's function - making sure he could get into whatever menus, and that the display screen is working OK.

08-04-2014, 06:58 AM

#16

rjwilder

Super Member

Join Date: Nov 2010

Posts: 1,532

Try calling Janome at 1-800-631-0183 and ask for the technical dept. Surely they will be able to help you figure out if the hours and stitches can be found on your machines. I have called them before and they are very helpful.

08-04-2014, 09:56 AM

#17

garysgal

Super Member

Join Date: Jul 2009

Location: in the heart of the awl

Posts: 1,015

Does anyone know if Brother has this feature?

08-04-2014, 10:18 AM

#18

cashs_mom

Super Member

Join Date: Jul 2013

Location: Houston, TX

Posts: 9,509

Here is some info from a Janome forum. I have no idea if shaber20005's info is correct but that might be what the dealer did.

http://content.janome.com/fusetalk/f...&threadid=5297

08-04-2014, 10:44 AM

#19

Jean45

Member

Join Date: Apr 2012

Location: Greenville, SC

Posts: 77

Quote:

Originally Posted by Misty's Mom

Does anyone know how to check the sew time and/or stitch count on a Janome 12000 and a Janome 8900? My dealer says there isn't a way, but when I was thinking about trading up, he pushed a couple of buttons before coming up with a price. Of course, I was sitting on the other side of the machine and didn't see what he did.

Bought a used Designer 1Viking in 2005. The dealer was able to tell me that there were 15 hours of embroidering on the machine and I forget how many hours of sewing. The dealer said that was a very low number of embroidery hours. I asked why it was on sale. He said that the woman bought it for the embroidery and then decided she wanted more embroidery than this had to offer. Love my Designer 1. I would find another dealer. Quilters' Guilds are good places to get information about good repairmen/salesmen, etc.

Last edited by Jean45; 08-04-2014 at 10:45 AM. Reason: added more info