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Thread: Kudos to Connecting Threads

  1. #26
    Member AzSailor's Avatar
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    Dec 2010
    Location
    Payson, AZ
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    56
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    Connecting Threads will send a #35 box of material for your "Charity Sew Projects" for the shipping price of $30. We sent for two boxes for our local quilt show where we give bags to volunteers and students and I couldn't lift one by myself. I think they were more like #50. It was full of the materials left after putting together the kits and most of it was pretty large. You have to give them a non-profit ID number which your chapter should have and you can get one per month. I'm a big fan of CThreads also. Happy New Year everyone.....
    Brenda

  2. #27
    Super Member
    Join Date
    Sep 2008
    Location
    West New York, New Jersey
    Posts
    1,511
    Excellent company. Happy New Year to the people at Connecting Threads.

  3. #28
    Senior Member dash2000lbs's Avatar
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    Feb 2011
    Location
    Big Bear City Ca
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    358
    Tkx.. I am going to look see ...

  4. #29
    Senior Member
    Join Date
    Aug 2010
    Location
    N.E. England
    Posts
    995
    I ordered fabrics from CT at end of November. They were delivered to a US address for me and forwarded on. I received package on Christmas Eve. One yd of fabric was the wrong, they told me to keep wrong fabric and they refunded the cost of the original fabric (did not want it sent out). Excellent customer service.

  5. #30
    Super Member QandE2010's Avatar
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    May 2011
    Location
    Florida - formerly Montana
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    3,478
    Quote Originally Posted by RonieM View Post
    Connecting Threads has great customer service!
    What she said.
    Alma
    Nami to 6

  6. #31
    Junior Member
    Join Date
    Mar 2011
    Location
    Middle of Florida
    Posts
    256
    I also think highly of them, they give GREAT SERVICE no matter if it's an order their filling or answering a question it's done very professional but SUPER FRIENDLY. Can't say enough good about them.

  7. #32
    Super Member fireworkslover's Avatar
    Join Date
    Oct 2009
    Location
    St. Cloud, Minnesota
    Posts
    1,641
    Last year I ordered some fabric and I didn't receive the correct ones. The red Batik was a faded red and white print. I called and they immediately figured out what had happened and sent me the correct fabric. I didn't have to ship back the wrong piece, she told me to keep it. Since it wasn't the kind of print I like, it's been used to practice fmq on. It was nice to get a free yard of fabric, tho.

  8. #33
    Senior Member
    Join Date
    Jan 2010
    Location
    Delaware County, SW of Phila.
    Posts
    605
    I have used connecting threads several times in the past year and have never been disappointed with anything. I also save lots of money on their threads and materials. Great company.

  9. #34
    Super Member sewdamncute's Avatar
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    Feb 2011
    Location
    Temporarily living in CT...missing AZ!!!
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    Thanks for the information, I have not ordered from them...yet!
    Blessed Be
    Darlene

  10. #35
    Super Member
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    Jun 2010
    Location
    Texas
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    YEA Connecting Threads. Love them

  11. #36
    Senior Member quilting in my60s's Avatar
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    Feb 2011
    Location
    Yakima, WA
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    383
    Quote Originally Posted by RonieM View Post
    Connecting Threads has great customer service!
    Sorry guys but I had poor customer service one time from them and it is hard to forget how condescending the person was who answered my email. I complained about the quality of some fabric I had ordered and I was told that I didn't know what I was talking about, etc.
    I still get all my threads from them, but it still irks me about the customer service. Thanks for letting me vent!
    quilting with my dogs

  12. #37
    Senior Member teddysmom's Avatar
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    May 2010
    Location
    Stanley NC
    Posts
    967
    I also love CT. There customer service is way above the average. Love to order from them!

  13. #38
    Junior Member GypsyRse1's Avatar
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    Feb 2010
    Location
    Salem Oregon
    Posts
    163
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    Absolutely the best company on the internet..... get this, I ordcered a closeout fat quarter bundle and 1 fabric was missing. I wrote to them and identified the missing fabric. Because that fabric was no longer available, they sent a new complete bundle.... WOW...love them

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