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Thread: Kudos to Connecting Threads

  1. #1
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    Kudos to Connecting Threads

    What a great company! Received my order the other day and found two small holes in one of the fabrics. I emailed them, and they're shipping a replacement. Told me to just discard the damaged fabric. I don't remember right off if the holes were in a half yard or a full yard cut but there is still plenty of useable fabric after cutting away the damaged area. I'm also finishing up a kit I bought from them a year ago and it's been a pleasure working with the fabrics. Another plus is that they always have ample yardage in their kits. Love Connecting Threads!
    http://www.thingsthatarenotperfect.blogspot.com/

  2. #2
    Senior Member RonieM's Avatar
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    Connecting Threads has great customer service!

  3. #3
    Senior Member w7sue's Avatar
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    I like shopping at Connecting Threads too - they do have great customer service and you are right about their kits - they have never been short. I also like that I can purchase any additional fabric at the same time (backs) and their prices are reasonable!

  4. #4
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    Yes, yes, yes! on the prices!
    http://www.thingsthatarenotperfect.blogspot.com/

  5. #5
    Super Member Deb watkins's Avatar
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    I order from them frequently!! Love the customer service.
    Deb Watkins - I woke up today on the right side of dirt. It is a good day.

  6. #6
    Power Poster BellaBoo's Avatar
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    I buy most all of the clearance kits at CT. I don't care about the pattern, the fabric in the kits is the bargain.
    Got fabric?

  7. #7
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    Great idea BellaBoo! The kit I'm finishing was a clearance from last year & I just couldn't resist the price.
    http://www.thingsthatarenotperfect.blogspot.com/

  8. #8
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    I have ordered lots of threads from Connecting Threads and some batting. I order mostly when they have sales. They have very good sales. I love their thread but have only ordered a couple of fabrics--but they were very nice. They have good service but the orders do take longer to come in the mail then when I have ordered from other companies.

  9. #9
    Super Member Iamquilter's Avatar
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    I also like their service. Ordered two kits last year of one of their baby quilts and received enough fabric to make three quilts . Don't have a problem with anything taking longer than usual.

  10. #10
    Super Member valleyquiltermo's Avatar
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    Great place....Great service...Great products!!!!
    http://www.skillpages.com/DonnaValleyquiltermo
    Sweet Dreams come from under Cozy Quilts made with love.
    Life is short, take time to enjoy it. Play with your kids and g-kids,
    and do what you can for others.

  11. #11
    Super Member Tink's Mom's Avatar
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    They are a wonderful company...love their fabrics and prices....my ONLY complaint is that I would like to see the fabric shipped a little quicker....
    Tink's Mom (My name is really Susie)

  12. #12
    Super Member SouthPStitches's Avatar
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    They are definitely my go-to company. Last month, I had ordered 5 yards of fabric. Got an email from customer service stating that they were sold out and would not be getting anymore of that particular fabric. I decided to substitute another and was emailed once again that they were waiving the shipping cost for me, since they weren't able to provide my original choice. They didn't have to do that! With the high price of fabrics, CT is wonderful for building your stash. I also like their thread.

  13. #13
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    Wow! That's incredible! That makes me remember...a recent order I made from Fabric.com somehow never got filled and I had to call three times to get the order placed after that. In the end, they overnighted my order for free. After a pretty bad glitch, they came through in good way!
    http://www.thingsthatarenotperfect.blogspot.com/

  14. #14
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    I love them and their great customer service also

  15. #15
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    I had the same thing happen to me. I bought 6 different fabrics to make my husband a quilt. It was about 3 months before I actually opened the fabric and when I did I found 1 with a hole in it. I emailed them they sent me another full yard of the same fabric. They are awesome. I will order from them again and when I get it I will open it right away to see if any of the fabric is flawed
    Sandy

  16. #16
    Super Member MaryKatherine's Avatar
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    They have my orders exclusively. I have never had a problem, their prices are reasonable and their shipping policy to Canada is sterling. They are the only american supplier I buy from. (except when I TRAVEL to Penn.)
    MaryKatherine
    marykayhopkins123.blogspot.com

  17. #17
    Super Member karenpatrick's Avatar
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    They are one of my favorite places to shop.

  18. #18
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    I have ordered from them and have not had a problem with shipping time.

  19. #19
    Super Member coopah's Avatar
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    It's a company that does well in all areas. They are the only ones I use when shopping online. I have always been happy with the quality and the quickness of shipments. :-)
    "A woman is like a tea bag-you can't tell how strong she is until you put her in hot water." Eleanor Roosevelt

  20. #20
    Super Member kydeb's Avatar
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    Yep! I love Connecting Treads too! I use their thread and have ordered kits from them. The kits always have plenty of fabric! I haven't had any issues to call customer service for but I did call them before the first time I ordered the Essential Pro thread to try in my longarm. They were extremely helpful and told me that if I didn't like it, send it back and they would refund the money. Can't beat them!!
    Debbie in Kentucky
    kydeb.wordpress.com

  21. #21
    Super Member debbieoh's Avatar
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    Connecting threads is a place you will nEVER be disappointed. Shame more sites don't follow suit with them

  22. #22
    Super Member nygal's Avatar
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    Yes, Connecting Threads is great. They are the sister company of a yarn online site "Knit Picks" and they are just as good. Both places know me well.
    When it seems like the world is falling to pieces remember that the pieces are falling into place. We are nearing closer to the End Times.

  23. #23
    Senior Member Phyl's Avatar
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    They are friendly, responsible, and carry wonderful stuff. I have ordered several times and am always happy. I highly recommend them!

  24. #24
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    I love their Essential Pro threads, sold longarm machine thread but also are great piecing threads. It's 70 wt. poly, comes in lots of colors, where else can you get 3315 yds of thread for $6! I have every color. prefer it over their cotton thread, less lint.

  25. #25
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    I used to like them. I had several items in my basket and left the site and when i came back I noticed that the batiks I had in there that were on sale are NOW full price!!!!! That's a first!!! Yes, I did email them 2 days ago but have not heard anything back from them.

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