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Allbrands customer service feedback

Allbrands customer service feedback

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Old 07-29-2013, 08:09 AM
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I'm thinking about buying a sewing machine on Allbrands.com. Has anyone had exoerience with a purchase that had problems or needed repair? I usually buy from Amazon but the customer service at Allbrans makes me think I shoul buy there. I appreciate any advice or comments. Thanks.
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Old 07-29-2013, 08:29 AM
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Anything I purchase, I try to do local. That way I can handle what I want to purchase and also watch test or try out.
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Old 07-29-2013, 08:47 AM
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I bought mine off of All Brands. No problems at all. It's a great machine. It was well packed for shipping and was exactly what the description said it would be. I'd buy another from them.
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Old 07-29-2013, 09:19 AM
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i have used allbrands and was pleased. i've never seen a negative word about them on this board or the other boards i read.
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Old 07-29-2013, 01:43 PM
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I bought a refurbished Brother sewing machine (HS-2000) that came with a serger on sale. I had just started quilting & about 3 mos after the warranty was up I couldn't get the feed dogs to come back up after doing some free motion. I called them to ask how to fix it & after many calls back & forth, I was given the name & number of a local Brother Dealership. When I got there, they already knew all about the machine & told us the head of Brother insisted they call as soon as they knew the problem. Long story short...they honored the outdated warranty! Brother really stood behind their product! I was extremely impressed and would definitely buy from them again without quandary!!
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Old 07-29-2013, 02:10 PM
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Got the Brother 1500 from Allbrands, also the Reliable Iron. They carry the filters for the iron. Good service and they have a sewing forum.
http://www.sewforum.com/
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Old 07-29-2013, 02:11 PM
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Have purchased from them several times, happy every time. They have excellent & knowledgeable customer service.
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Old 07-29-2013, 02:17 PM
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I ordered my first Janome from them, absolutely no problem and my local dealer was happy to service it for me.
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Old 07-29-2013, 02:20 PM
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Bought several machines from them. Great service.
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Old 07-29-2013, 02:54 PM
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Ditto to all the other positive reviews. Was delighted with my PE500 purchase.
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