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Now that's what I call service!!

Now that's what I call service!!

Old 04-18-2013, 03:57 PM
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Default Now that's what I call service!!

Just got this email from Missouri Star. I'll be watching for that majestic horse-drawn carriage.


Thanks for your order at the Missouri Star Quilt Company!

We just want to let you know that your quilting supplies have been meticulously gathered, placed on a red velvet pillow, and delicately escorted by 25 of our finest employees to our shipping department.

Our master shipper has dutifully performed his craft, lovingly packing your order in the finest materials known to man.

Our team gathered to give your package the proper send-off it deserved. Tears of joy were shed, speeches were given, and there was even a farewell cake. Following the festivities, the whole group, led by our local high school marching band playing the song Leaving on a Jet Plane, ushered your order through downtown Hamilton, Missouri. No, we don't own a Jet Plane, but your package was placed in the care of a roguishly handsome man who is riding in a majestic horse-drawn carriage which is on its way to your home as you read this.

Although the products you've ordered will be sorely missed here at MSQC, we are overjoyed that they have found a good home. Take care of them, treasure them, and when you make something beautiful with them, make sure you share it with us on facebook / twitter or just send us an email, we love to see what you make!.

With love,
The Missouri Star Quilt Company Team

Last edited by quiltsRfun; 04-18-2013 at 04:01 PM.
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Old 04-18-2013, 04:16 PM
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Love it! So much better than the standard "your package has shipped". Someone at MSQC is very creative.
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Old 04-18-2013, 04:20 PM
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Thats a cool letter from a cool shop.
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Old 04-18-2013, 04:28 PM
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Love it! Thanks for sharing it with us.
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Old 04-18-2013, 04:47 PM
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Hmmm, don't ALL quiltshops ship like that?
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Old 04-18-2013, 04:49 PM
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I love their emails!! I also love reading the daily deal
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Old 04-18-2013, 04:50 PM
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That certainly makes a person feel special!
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Old 04-18-2013, 04:52 PM
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Wow...that is a way to ensure customer satisfaction.
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Old 04-18-2013, 05:33 PM
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I love that - what a creative way to show how special the customer is - bravo to MSQC. Enjoy your new goodies.
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Old 04-18-2013, 05:36 PM
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Whoa - what did you order. I didn't get that email when I ordered from them
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