One Reason Local Quilt Shops do not have Booming Business
07-12-2010, 01:56 PM
#25
Junior Member
Join Date: Feb 2010
Location: Pace, FL
Posts: 112
It's a shame that employees are so inconsiderate. Went to a quilt shop in Georgia and has the same experience...noone paid any attention to me..
Left without buying anything and will not go back...there is a quilt shop at the Foster's Flea Market that is open on weekends..they are super nice, have name brand fabric and the prices are 2/3 at least of normal quilt shop.
Dottie
Left without buying anything and will not go back...there is a quilt shop at the Foster's Flea Market that is open on weekends..they are super nice, have name brand fabric and the prices are 2/3 at least of normal quilt shop.
Dottie
07-12-2010, 02:45 PM
#27
Super Member
Join Date: Sep 2009
Location: North of Boston, MA, USA
Posts: 3,524
The shop that was closest to me, now sells only yarn; but when she sold fabric help was offered and you were greeted when you entered. As I was know there, I was always greeted by name and let me know if you need help. The one I go to now is more than willing to help you if you need it.
Yes, i have been in ones where you are ignored, don't remember which ones, but I DO remember the ones that go out of their way as soon as you enter. One comes to mind is in Spring Lake, NC. Great shop!
Yes, i have been in ones where you are ignored, don't remember which ones, but I DO remember the ones that go out of their way as soon as you enter. One comes to mind is in Spring Lake, NC. Great shop!
07-12-2010, 02:48 PM
#28
Senior Member
Join Date: May 2010
Location: The woods of Northern Maine
Posts: 816
Originally Posted by bob1414
I actually ran a quilt shop in this city for a friend of mine after she relocated and I would never have ignored customers this way. I don't know of any reason to be this way.
Thanks for letting me vent - I feel like I'm in a 12 step meeting!!! :-)
Thanks for letting me vent - I feel like I'm in a 12 step meeting!!! :-)
I hate being ignored too!
07-12-2010, 03:08 PM
#29
Senior Member
Join Date: Jan 2010
Location: Colorful Colorado
Posts: 357
Wow,
I live in Colorado & frequent at least 4 shops. In May & June, I had the opportunity to visit shops in Kansas, Virginia, St Louis, and Durango, Co & prior in a shop in Rapid City, SD. Even though I might not have been interested in buying something (Yah, like that would happen!), I have not been in any recent shops where the owners/employees have been so unconcerned with my business. They have been friendly, helpful when I needed them to be and attentive when I did not.
Also at the 4 Joann's that I can go to, they are always friendly & helpful.
My biggest complaint is Wal-Mart & after talking to a fabric employee, she said it takes 6 fulltime people to staff the fabric dept & they will not hire enough people to do that. The rest of her conversation involved the consumers not calling in & flooding WM headquarters with the requests to keep the fabric depts open. I understood her position, BUT I will not go to Menswear or wherever they have the employee stationed to get someone to come & cut my fabric. So if they have someone there, I may buy, but if not, they have lost my purchase...
Happy Quilting
Susan
I live in Colorado & frequent at least 4 shops. In May & June, I had the opportunity to visit shops in Kansas, Virginia, St Louis, and Durango, Co & prior in a shop in Rapid City, SD. Even though I might not have been interested in buying something (Yah, like that would happen!), I have not been in any recent shops where the owners/employees have been so unconcerned with my business. They have been friendly, helpful when I needed them to be and attentive when I did not.
Also at the 4 Joann's that I can go to, they are always friendly & helpful.
My biggest complaint is Wal-Mart & after talking to a fabric employee, she said it takes 6 fulltime people to staff the fabric dept & they will not hire enough people to do that. The rest of her conversation involved the consumers not calling in & flooding WM headquarters with the requests to keep the fabric depts open. I understood her position, BUT I will not go to Menswear or wherever they have the employee stationed to get someone to come & cut my fabric. So if they have someone there, I may buy, but if not, they have lost my purchase...
Happy Quilting
Susan
07-12-2010, 03:10 PM
#30
Senior Member
Thread Starter
Join Date: Jul 2009
Location: currently in Sioux Falls, SD
Posts: 697
Originally Posted by Lori L
Originally Posted by bob1414
I actually ran a quilt shop in this city for a friend of mine after she relocated and I would never have ignored customers this way. I don't know of any reason to be this way.
Thanks for letting me vent - I feel like I'm in a 12 step meeting!!! :-)
Thanks for letting me vent - I feel like I'm in a 12 step meeting!!! :-)
I hate being ignored too!
We should have a 12 step for our addiction but we actually could have more difficult addictions, couldn't we.............
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