Pfaff thread cutter????

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05-14-2013, 05:21 PM

#11

joyce888

Power Poster

Join Date: Oct 2010

Location: Georgia

Posts: 11,189

I have the 4.0 and the thread cutter would not retract. Repairman said get used to it. I quit using it and it was one of the features that sold me on the machine.

05-14-2013, 06:04 PM

#12

Elise1

Senior Member

Join Date: Nov 2010

Location: Midwest

Posts: 996

Quote:

Originally Posted by joyce888

I have the 4.0 and the thread cutter would not retract. Repairman said get used to it. I quit using it and it was one of the features that sold me on the machine.

Same here. My QE 4.0 is 2 months old. I took it to the repairman today because I had a thread jammed message and the machine would not work. The repairman said it was the thread cutter that would not retract that created the message. I was using YLI monofilament thread and he recommended that I not use the thread cutter with YLI thread.

05-15-2013, 05:58 PM

#13

fxsts93kf

Super Member

Join Date: Feb 2011

Location: Xenia, OH

Posts: 1,419

My QE 4.0 is 11 months old and I have been having problems with my thread cutter also. I periodically get the "thread jam" message. I just push the cutter button a couple of times and it seems to clear up whatever the problem is. I'm taking my machine in soon for a checkup. Other than that I love it!