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-   -   Connecting Threads Customer Service (https://www.quiltingboard.com/main-f1/connecting-threads-customer-service-t170459.html)

reeskylr 12-02-2011 11:22 AM

I love them :)

amma 12-02-2011 11:52 AM

Thank you for sharing this wonderful outcome with us :) :) :)

CraftyGardenMom 12-02-2011 12:13 PM

I too have always had great service from CT. In fact, I sent them a letter about a year ago letting them know how happy I was with their service and guess what? I got a 20% off coupon about a week later! Now THAT'S awesome service, lol.

DonnaCee 12-02-2011 12:30 PM

I love Connecting Threads. Their flannels are unbelievable. I just recently tried their thread and I like the weight and feel of it, but I do find that it leaves a lot of lint. Anyone else experience this?

seamstome 12-02-2011 12:30 PM

Im glad we have some veteran CT customers here. I just ordered for the first time. I NEED the stuff quickly so I paid for express shipping. My shippping email has astericks next to half the stuff. I was going to call them but I will ask you...does that mean it is backordered?

dunster 12-02-2011 12:43 PM


Originally Posted by seamstome (Post 4744120)
Im glad we have some veteran CT customers here. I just ordered for the first time. I NEED the stuff quickly so I paid for express shipping. My shippping email has astericks next to half the stuff. I was going to call them but I will ask you...does that mean it is backordered?

If you ordered fabric, it is shown on your email in 1/4 yard units and there is a note further down explaining that (so you see 12 units when you only ordered 3 yards). I think that is what your asterisks are telling you.

seamstome 12-02-2011 01:36 PM

I called them. The astericks mean the item is discontinued which makes alot of sense because 75% of what I bought was on clearance but I could not turn down the prices for GF Christmas exchanges

Xstitshmom 12-02-2011 01:55 PM

I love Connecting Threads. Never had a problem with them. Ordered fabric one time and when it came it was wrong, when I called that lady said, I'll get the right one out to you right away and you can keep the other one.

I love the catalog when it comes -- good thing it doesn't come any more often than it does!

JUNEC 12-02-2011 02:40 PM

I have always enjoyed ordering from Connecting Thread - Fabric is always better than expected

RedGarnet222 12-02-2011 03:06 PM

I enjoy doing business with connecting threads. I feel good about supporting a company that uses american made fabric. I think the quality is good and I will order from them again. I have never had any troubles with an order but, it is good to know if I did they would stand behind their products with good service. Thanks for the info.


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