My experience with any problems about an order has been the same!! They're great for customer service. I would recommend them to anyone!!
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Good to hear a good news story especially concerning Connecting Threads. I have had nothing but positive results ordering from them. Thanks for sharing your story.
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Yesterday, I received an order from them. When I opened the box, I quickly saw a piece of fabric I know I did not order. I looked up on the website and found the name of the sent fabric. I called to let them know and found out that the error was their's, whoever packed the order, picked this fabric which was in the next row from the one I wanted. Anyway, keep the original fabric and they're sending the correct one with no charges. I got an e mail today, that my order is on it's way.
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Originally Posted by dunster
(Post 5073610)
Every experience I have had with them has been wonderful.
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Yes they are the very best website to buy from. GREAT prices and they really do care about their customers
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