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Good to hear they have great customer service. And good tip, thanks for the heads up!
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I am sewing charms into HSTs and just discovered one of the charms is only 2/3 size. It is a Northcutt line so I didn't expect that. I certainly am not going to inspect every charm square, but i do count them before I start a project.
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My one and only kit came from Craftsy and I had more than enough fabric and backing to make the quilt. It was a very good experience for me, especially as a rookie quilter.
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Originally Posted by Tiggersmom
(Post 7909319)
Good thing you didn't put it in the closet and 'save' it for later!!!! Glad they are fixing their mistake asap.
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You would think I had learned that lesson when I had a kit I put away and found it short a piece when I finally was ready to start it. It caused me to avoid buying kits for a very long time. However, last spring I fell in love with a Jenny Beyer kit and it was on sale. A coupe of weeks ago I received a package from RJR. They found that a piece was missing and replaced it. Great!!!!!!
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Originally Posted by KwiltyKahy
(Post 7910424)
You would think I had learned that lesson when I had a kit I put away and found it short a piece when I finally was ready to start it. It caused me to avoid buying kits for a very long time. However, last spring I fell in love with a Jenny Beyer kit and it was on sale. A coupe of weeks ago I received a package from RJR. They found that a piece was missing and replaced it. Great!!!!!!
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Originally Posted by Tiggersmom
(Post 7909319)
Good thing you didn't put it in the closet and 'save' it for later!!!! Glad they are fixing their mistake asap.
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got a kit from Craftsy, it took me hours to figure how to get all of my pieces cut because of shortage on fabric....lots were not on grain...had to turn fabric to get them cut. as is, the last set of strips only allowed 1/8th inch seam.....complained to them.....they were out of the fabric. sent a "gift" of box of thread. must have been stored in a 200 degree warehouse. the plastic spools (all of them) disintegrated when picked up and placed on my machine...told them.....no response.
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Originally Posted by Lady Diana
(Post 7911136)
got a kit from Craftsy, it took me hours to figure how to get all of my pieces cut because of shortage on fabric....lots were not on grain...had to turn fabric to get them cut. as is, the last set of strips only allowed 1/8th inch seam.....complained to them.....they were out of the fabric. sent a "gift" of box of thread. must have been stored in a 200 degree warehouse. the plastic spools (all of them) disintegrated when picked up and placed on my machine...told them.....no response.
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Excellent advice
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