I'm trying to figure out how a longarm could only sew forward, and not backward. Hope you got it fixed.

Beleive me.... I've been trying to figure it out also. When you start to go backward, it hangs in the fabric and when you push it on, it takes ugly stitches and is a ball of thread underneath. stitches look good when going forward. If all else fails, I'll call my Nolting girl!!

That sounds like there might be a bit of thread caught in the bobbin area. But usually that messes up sewing in every direction.

I don't know if this applies to your problem, but are you sure that your needle is inserted exactly in the correct orientation (on the Innova it's scarf to the back and eye threading from the front) and that it is exactly centered over the hole going down to the bobbin?

If it does turn out to be the timing and you have an issue on the Innova site (www.innovalongarm.com) they have a tutuorial on timing. Most of the long arms are the same or very similar in this part of the machine. I sent my husband who always had a time getting it just right on my Prodigy over there and he said it was very helpful. It may not help your situation but wanted to throw it out there just in case.. GOOD LUCK!

Oh no!!!!!!!! I hope you got it fixed!!! I REALLY really hope you get it fixed!!! Lol. S

fingers crossed hoping you got it fixed.

Hope u get it fixed wit very little inconvience

My fingers are crossed for you, I'm not brave enough to try to fix my machines, unless it's something I can easily see. I'm afraid I'll make it worse and more costly.

Sometimes necessity is the mother of invention. I hope your effort to fix the problem is successful and that you are running again. I have gotten myself in those kind of situations. Most often, when I had to rely on myself and the manual I found that I could do what was necessary when I had to. My husband was away and it was too far to a repair facility. I;m sure you have learned a valuable lesson.