Still not fixed!!! I've worked on it for 2 days now. It sews beautifully forward but every 6 or so inches, it makes a looptie on the bottom. I am so frustrated I could scream!!

I did that to my APQS and had to have the "doctor" out to fix it. By the time I got thru trying to fix it, I really had it messed up. Good lesson for me, no pins close to machine when I'm sewing.

I discovered that my backing was short in one corner so I had to piece it and add a 2 x 9 strip to make it come out even.

Fingers crossed & here's hoping that things work out for you.

Fingers and toes crossed!

I am so sorry to hear that you are having problems and hope you get it fixed quickly. I understand how frustrating it can be. Can you call Nolting and have them walk you through a resolution?

For future reference, here is a You Tube video giving great instructions on how to add to your backing without removing it from the frame: http://www.youtube.com/watch?v=Qs5Dw2raqfQ.

Hope you are back up and quilting soon!

oh my you are a better woman than I am, I would have thrown up my hands in despair and sat down and cried!

hope you have it all worked out, up and running and dancing with glee

What a series of unfortunate events! Good luck!

My husband, who fixes machines, offers this advice: when setting the timing, always check final adjustment by turning flywheel forward to ensure that the timing and needle/hook clearance is correct. Do this before tightening the screws. Check again after tightening - sometimes a screw that is not flat can change the location of your hook. Also, tighten your screws as you would lugnuts on your tires, alternating between screws as you tighten them evenly. The second thing is to check needle/hook clearance. On many longarms there should be no space between needle and hook at rest. Too much space will prevent the needle from catching the thread when pulling the machine toward you. On my Crown Jewel and some others, rotating the needle between 5 and 7 o'clock may help.
I hope this helps you. If you wish, you can PM me and we will try to walk you through this. Ask us how we know about timing! Jeanette and Jim