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Originally Posted by KimmieH
isnt there a prompt to enter your password? thats how it works on iphone, not sure about ipad.
i know cuz i always forget it LOL sorry this happend! |
That's terrible. You should refute this charge. I hope you can get it reversed. Let us know how it turns out.
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I saw a story on the news similar to what happened to you. It seems that when you enter your password....someone can still download things for 20 minutes AFTER that time without entering it again! So....for instance...you are just doing updates to your apps and you enter your password, then you are finished. Your kid picks up your phone/ipod/ipad after you are finished, but within the 20 minutes- they can download anything without re-entering your password. Thats what they were saying on the news story. I had NO idea about that!
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Originally Posted by Sande
This isn't an Apple problem so no need to call Apple. It's an iTunes problem. iTunes is supported separately from Apple and you need to go through iTunes.
Go to the iTunes support page at apple.com/support/itunes for help with this. Also, make sure you change your iPad settings to not remember your password in iTunes. If your iPad is stolen, anyone can access your account if you leave your password unprotected. If you need help figuring out how to change your iTunes settings go to the above-mentioned support page. |
Just log out and you don't have to worry about the 20 minute problem
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a 100.00$ APP!?! FOR A BARBIE DOLL?????
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This little girl will hear of this happening when she gets older. It'll be funny THEN. Sorry that happened.
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I hope you talked to her about using the IPAD.
Sometimes they don't realize what they are doing. I would not let my 12 yr old grandson come near my computer when he was visiting for a couple of weeks. |
She was actually in the free app which was a Barbie type shopping app, and I guess when she was in there, she was able to purchase coins to use in the Barbie shop without my password. She did not know they cost real money, I think the app maker should be more vigilent with these childrens games. I still have not had a response from ITunes, still waiting.
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One of the first things in the iPad guide tells how to set restrictions. The problem we have been talking about here is In App purchases which you don't need a password for if the restriction for it isn't set.
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ITunes should be asking for a credit card and passcode before for the download....that way a child would not know those numbers...we would hope.
D intx |
I just upgraded my itunes this week and had to agree to a waiver that stated that my password was still valid for 15 minutes after purchasing an app. What that means after reading fine print, is that I download a free app and let my kiddo play on it and she hits yes to buying things, I am held responsible for whatever she spent.
I have every restriction in place and we tested it and she can still buy things (only spent $1.29 on a song I wanted to test it) for the 15 minute window. Really sucks it has this flaw because with Kids that have their own ipods the risk increases for them to buy something. |
Originally Posted by crochetetc
I just upgraded my itunes this week and had to agree to a waiver that stated that my password was still valid for 15 minutes after purchasing an app. What that means after reading fine print, is that I download a free app and let my kiddo play on it and she hits yes to buying things, I am held responsible for whatever she spent.
I have every restriction in place and we tested it and she can still buy things (only spent $1.29 on a song I wanted to test it) for the 15 minute window. Really sucks it has this flaw because with Kids that have their own ipods the risk increases for them to buy something. |
My 6 yr old grandson did the same thing. You do have to have a password but his 7 yr old sister knew the password and entered it for him. Neither of them realized the cost of the app. But they do now. I don't know if he got his money back or not.
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Originally Posted by feffertim
I think the app maker should be more vigilent with these childrens games.
App maker creates a software for folks to buy and use. They have no control on what we do with it once we do buy it or even get a free app. We alone are responsible for our children and grandchildren and the access we give them. My GD played that game one day and asked me for my password to get coins and when I looked at it told her NO that I was not paying for coins. We can't blame Apple, ITunes, App Creators and such for our actions or those of our children. |
Originally Posted by BarbaraA
I don't see any apps for 99.99. You should call, maybe something else is going on.
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Thank Goodness my grand daughters always get my permission before downloading an app. They do tend to focus on the free ones or $0.99 though, makes it easy to say yes.
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Originally Posted by clsurz
Originally Posted by feffertim
I think the app maker should be more vigilent with these childrens games.
App maker creates a software for folks to buy and use. They have no control on what we do with it once we do buy it or even get a free app. We alone are responsible for our children and grandchildren and the access we give them. My GD played that game one day and asked me for my password to get coins and when I looked at it told her NO that I was not paying for coins. We can't blame Apple, ITunes, App Creators and such for our actions or those of our children. |
I'm so sorry for your situation. I would fight it. In the meantime could you send your GD over to my place. She can teach me a little on the computer since I am not that savvy.
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cabbagepatchkid I too just heard on the news something about this problem in the Ipad, Ipod touch and the IPhone. Said they were working hard too solve the problem
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Ditto!!!!!!!!!!!!!!!
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only $99 thats not so bad. my niece did $400 to my sisters ipod. Make sure you turn off the ablity to download from within the apps. it is in the settings, then general under restrictions.
but you can call and explain that it was an accident and they should refund it for you. They say it happens all the time. |
sorry double post
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My 7 year old grandson knows how to load apps on my IPAD
but he asks if it is alright first. He knows the password also but is courteous enough to ask. |
Originally Posted by PattyS
My 7 year old grandson knows how to load apps on my IPAD
but he asks if it is alright first. He knows the password also but is courteous enough to ask. |
that is terrible
Originally Posted by feffertim
Originally Posted by Stitchnripper
What does that app do for $99.99?
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I checked with my son and he did get his money back. They are not supposed to be aiming their advertising at children.
Yes the app is free, the coins cost money. |
And so what does she get for the coins in the fake store. Are you buying real things or imaginary things? This totally sounds deceptive to me and someone needs to turn into a very squeeky wheel so you can get greased. Good luck. I'm going to watch this and see what the final outcome is.
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Originally Posted by quilterguy27
And so what does she get for the coins in the fake store. Are you buying real things or imaginary things? This totally sounds deceptive to me and someone needs to turn into a very squeeky wheel so you can get greased. Good luck. I'm going to watch this and see what the final outcome is.
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