Hi go on line and you can get it there, they are not putting manuals in things anymore , you have to get them on line. Just type in the name of your machine and go to there website and the manual should be there for you to print off. Hope this helps. That is what I had to do when I get my new brother machine a while back.

well here is the latest
and first let me say thanks to everyone for their help
I ended up returning the machine to Hancocks and had no problems getting my money refunded.
While I was there I talked to the manager of a bernina sewing center inside the hancocks'they actually do layaway for their machines,which is what Ive really wanted
so today Im going to put one on layaway

I'm happy to hear it all turned out better for you. Now you'll have the one you really wanted. God is truely good.

My brother used to work at Kmart and when people returned stuff but left stuff like manual out of the box he would buy them from kmart for dirt cheap prices...then call the manufacturer and tell them he bought so and so and it was missing this...they would send him the missing parts for free 99% of the time other times he would have to pay shipping.

Great they refund you the money!
But what means layaway?

there are a few stores that you can take an item that you want,for example a sewing machine,they will hold it for you while,you make payments on it until it is paid off and then you can take the machine home.They usually give you only a certain amount of months to pay it off