I agree completey this was amateur work at pro pricing. The quilting design was nothing ...special , definately amateur. I have paid less for much better.

When I give my work to my lovely quilting lady, I give her the top, the backing and she uses her batting. She doesn't do an overall free hand quitling, she does each box, or area separately to match what's going on. I would say, for what she did with yours, if it was what you wanted, $65....$75 would be a more realistic price per quilt. She did a general quilting with not a very full stitching. It couldn't have taken a very long time to do. My opinion though. When you go to someone, you need to see samples and strike a deal based on those.

Depending on the size of the quilts and the geographical area $265 may or may not be a good price. In my locality this pattern (The Ivy Vine by Norma Wood - I think) would cost about .009 cents per square inch. However, other localities may run higher or lower. I believe that the quilters on the west coast and northern states do earn more per square inch.

She needs to make it right for you- TAKE IT BACK - and do not feel BAD. Remember YOU are the customer!

Thank you, my problem is I don't have the money to have it redone, I have another one (the African one) being done at another LQS by a pro and it is going to cost just over $200 so I am saving up for that one.[/quote]

You should not have to pay her to redo it, since she didn't do it properly the first time. Or she should refund your movey and you can use that to have them redone.

You should not have to pay her to redo it, since she didn't do it properly the first time. Or she should refund your movey and you can use that to have them redone.[/quote]

Whatever happens, you need to go to her and express your disappointment. You don't know if she will be responsive to it or not but at least say what needs to be said and give her a chance to make it right. She just might do that!

I am sorry you had this happen. I would offer to buy the lady some coffee and maybe offer to work through the problems. You could maybe suggest a discount, and together take out the first stitching. Unstitching is a hard lesson to learn, but we have all had to learn it. I would handle it as kindly and firmly as possible. If she works in the LQS she will want happy customers.
I once had a cover built on my patio, and had to be out of town while the work was done. When I came home, I had a good long cry, then called the contractor over for coffee. I calmly explained that "he could not possibly be proud of this job", and "here were pictures for him so he can see the errors that were made during construction". Worked like a charm. I was so pleased by the redo (He had hired a kid to help the first time), that I typed him a letter of reference. I still have a beautiful patio cover. Grandma always said 'you catch more flies with honey than with vinegar' Good luck with this.

It does look like a tension problem, but she should have tested her machine before starting the project.

I would talk to her about the quality of her work and request that she either make the repairs or discount the entire job since you are not satisfied. She should also understand that if you are not happy with her work making good on it would help settle differences between the both of you. This could make or break future business since most people will only go to somone that is highly recommended. If she discounds the job, learn from this mistake and ask, ask and ask questions when looking for another quilter. This time ask to see her work before putting your quilts in her hands.

Your MIL will love the quilt regardless so don't point out the problems you had since she may not even notice them.

Good luck and please keep us informed on how this matter was resolved. Hopefully you won't have the same problem next time.

I have leaves on several of my trees that are exactly like that. So, I guess it just depends on where you're located as to whether they look like leaves to you. However in regard to the thread colors and the bunched up thread on the back, that's totally unprofessional. Take them back and pray that she can fix them. Next time you need a quilter, ask to look at some work she/he has done. Or speak to people who have used this person before, and are completely satisfied with their work. I learned of my long arm quilter through my guild which is a good way to find one, if you belong to a guild.

8-)

Can't believe she charged that much for such a simple pantograph. The first one doesn't even look like a panto - just a variation of a meander. That heart/leaves pattern was the first one I ever used when I took a long-arm quilting class. Good luck and hopefully, if she values your business, she will make it right.