Tonight I went on to their site and found the contact us at the bottom. Click on to customer service and towards the bottom of the page is a contact us Phone # and e-mail. I contacted them via e-mail and told them of our discussion and disgust with the way they handle their coupons and told them they might be experiencing a boycott or a barage of emails.
Heard of the squeaky wheel getting heard??? Maybe just maybe this might help. Not sure but instead of us complaining on this site lets let them know how we feel. What can it hurt, maybe I won't get anymore flyers and than I just won't be annoyed again. I use them a lot because 95% of what I do goes to needy folks and I can use all the help I can get. I lost my job 18 months ago and know tough times, but their are a lot of people in worse shape than I. God bless them, and if in anyway I can help, I will. I just don't like sneaky advertising.
Anyone with me???

What exactly happened?

Agreed..Let me know what to do..

Just go to their web site and scroll all the way down to the bottom to customer service. Hit that and it will take you to customer service, scroll down a bit and you will see contact us with a phone # or email contact. I hit the email and voiced my discontent. Who knows what will happen, maybe if enough of us do this they may think about changing this. I'm sure no one is there tonight, but boy what a surprise they may be in for if enough of us do this. :lol:

um...I feel left out. What has Joann's done to make you so angry?

on edit: Okay - I found the other thread. Yes, it irritates me when they won't honor a coupon...I can understand not letting you have 60% (your coupon) off on something already getting 30% off. BUT, they COULD say 60% off the ORIGINAL price!! Sometimes that would make me SO happy!

maybe jo annes should educate employees better and make things clearer even here they arent too sswift. doggies mom

When I went to JoAnn's they did let me use my coupon on a sale item....They rang up the original price and then took off the coupon. I guess it just depends on the sale person ring it up.....Who knows.
Karen

From reading the posts for a while just sounds like a training issue, no real consistancy from store to store, not all employees getting the same message. Who knows what values are being used, way too much gray.
Good Luck !!

I have banned Joanns from my life. At least the one in SYCAMORE IL. They sold me four sewing machines last year that all turned out to be JUNK.


The first one I traded back for same model thinking it was a fluke. Nope, same problem. So I decided to upgrade - was ok, sold that to a friend cuz I wanted to upgrade again. Friend has told me of problems that machine has (she can't free motion quilt without snapping needles). This new machine went to &()*&) one night. Joanns was no assistance!

No more shopping at Joanns!

Now that I have started this, I also get sort of irritated when I have a coupon, and they have already marked something down less than the 40% so I can;t use the coupon. It is quite annoying.