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-   -   Is it typical for a quilt shop to not take a pattern as a return or exchange? (https://www.quiltingboard.com/main-f1/typical-quilt-shop-not-take-pattern-return-exchange-t81895.html)

Prism99 12-10-2010 09:58 AM

When I got home, I realized that a pattern I had purchased was very similar to a pattern I already have. When I took it back to the shop, the owner said they could not take patterns back because of copyright issues -- someone might copy the pattern and then return it.

Just wondering if this is typical? In many years of purchasing quilt patterns, I believe this is the first time I ever took one back!

Candace 12-10-2010 09:59 AM

Yes, this is typical.

bj 12-10-2010 10:00 AM

I don't know if it is typical, but it sounds reasonable.

Sadiemae 12-10-2010 10:00 AM

It is this way at the stores around here.

kathy 12-10-2010 10:00 AM

and makes perfectly good sense
some people do just that and the quilt shop can't be judge of who probably did or didn't
maybe you can sell it on here

Prism99 12-10-2010 10:02 AM

I can gift it to my sister, so that's not a problem. I was just surprised, as the thought of copying a pattern and then returning it never occurred to me.

bjnicholson 12-10-2010 10:04 AM

Same as magazines.

Robin in Short Pump 12-10-2010 10:05 AM

I'd say yes, it's typical. At one of my local shops, they have a sign posted saying that due to copyright issues, all pattern and book sales are final.

She hasn't always had this sign, so my guess is she was having a problem with people buying the pattern/book, copying it and then trying to return it.

sharon b 12-10-2010 10:07 AM

Yep that is the way it is here and for just those reasons . I never thought about it until someone explained it to me - guess most of us don't think about conning people .... which is a good thing :lol:

Cyn 12-10-2010 10:55 AM

Yes, it's typical!

BellaBoo 12-10-2010 11:12 AM

I was in a quilt shop that put the patterns and books in separate sealed clear plastic and it was sealed with heat all the way around. One book of each was left not sealed for the store copy so everyone could look inside. No way a pattern could be returned and it not be noticed it was opened. The owner said she paid her teen son to seal the bags using a food saver. This keeps customers happy to be able to return items when they get home and find they have duplicates. That happens a lot.

JaneB 12-10-2010 11:16 AM

Can you even imagine taking a pattern out of an envelope and getting it back into the envelope. Thinking dress patterns here. LOL

Annaquilts 12-10-2010 11:20 AM

Yes, none returnable. It is a bummer because I bought a pattern of a little dress at a quilt store and I thought it was simple. Once I was able to open it I found out it was made of all kinds of pieced pieces. Not simple at all!

DebraK 12-10-2010 11:21 AM

yes, and I understand why.

Murphy 12-10-2010 11:31 AM

Yes, it is normal; it is posted in our quilt store as well.

IrishNY 12-10-2010 03:00 PM

I think it depends on the shop, if they know you and how quickly you bring it back. If you are a regular, they will be more liberal if they think that it might jeopardize your continued business or if they know you well enough to trust you.

Also, if you get out the car and come back in 5 minutes later, they may consider that you didn't have time to copy it and take it back.

But most of the time, you buy it, it's yours.

maryb119 12-10-2010 03:06 PM

After working in LQS, returning patterns is not the norm. I know we could not take them back.

nursie76 12-10-2010 03:12 PM

I have found it to be the same in my experience. I do sometimes like to look at the inside of a pattern to make sure it is not beyond my abilities. However, I was at a quilt show in March, and they saw me look at the inner part of a pattern (it was really pretty, but just wasn't sure if I could make it. I wanted to make sure the directions were clear and concise. and it had a zip lock top) The proprietress came over and said, "I am sorry, you can't do that. It is a violation of copyright laws." She was polite, but I felt like a criminal....after all, I wasn't copying it. And if she thought I could glance at a pattern and memorize the directions, then I must look way more intelligent than I am ;-)

jrhboxers 12-10-2010 03:13 PM

Sometimes it really makes your wonder about people today. A lot of this stuff would never enter your mind as doing, but obviously people do. I just have a real problem with the way a lot of people think now.

threads57 12-10-2010 04:05 PM

Any quilt stores and fabric stores I have been to do not take back patterns or books. There has been a problem with people photocoping patterns from pkgs and books and then wanting to return them. They also try and return them when they have had them a long time and haven't used them.

threads57 12-10-2010 04:05 PM

Any quilt stores and fabric stores I have been to do not take back patterns or books. There has been a problem with people photocoping patterns from pkgs and books and then wanting to return them. They also try and return them when they have had them a long time and haven't used them.

IrishNY 12-10-2010 04:19 PM


Originally Posted by nursie76
I have found it to be the same in my experience. I do sometimes like to look at the inside of a pattern to make sure it is not beyond my abilities. However, I was at a quilt show in March, and they saw me look at the inner part of a pattern (it was really pretty, but just wasn't sure if I could make it. I wanted to make sure the directions were clear and concise. and it had a zip lock top) The proprietress came over and said, "I am sorry, you can't do that. It is a violation of copyright laws." She was polite, but I felt like a criminal....after all, I wasn't copying it. And if she thought I could glance at a pattern and memorize the directions, then I must look way more intelligent than I am ;-)

This is kind of crazy, considering you can look through the books at the patterns. Why don't they think we can memorize patterns in books?

nativetexan 12-10-2010 04:29 PM

yes, i bought two computer help books at borders,books and music and called them the next day to see if i could return one. luckily they said yes. i paid by check but they gave me my money back. i would have hated to wait up to 10 days to return it due to paying by ck because i'd always feel they would have figured i'd copied the book and wanted it "for free".
believe me, some people do that!!
the store should have just given you store credit.

k9dancer 12-10-2010 04:37 PM


Originally Posted by nursie76
I have found it to be the same in my experience. I do sometimes like to look at the inside of a pattern to make sure it is not beyond my abilities. However, I was at a quilt show in March, and they saw me look at the inner part of a pattern (it was really pretty, but just wasn't sure if I could make it. I wanted to make sure the directions were clear and concise. and it had a zip lock top) The proprietress came over and said, "I am sorry, you can't do that. It is a violation of copyright laws." She was polite, but I felt like a criminal....after all, I wasn't copying it. And if she thought I could glance at a pattern and memorize the directions, then I must look way more intelligent than I am ;-)

First of all, looking at a pattern is in no way a violation of copyright law. And if she had said that to me, I would have asked her to show me, exactly, where it says that glancing or reading anything is a violation. Hers is a ridiculous assertion.

Now had you purchased it & tried to return it, that still is not a violation of copyright law, but as a shop owner she is within her rights to decide whether or not to take anything back at all. And most places will not accept returns on patterns, and I don't blame them. These days, some people will buy something, scan it into their computer and make a return if they can. Frankly, I don't know of any quilter that would do that; we all like to keep our stuff too much.

lots2do 12-10-2010 04:42 PM

Yarn shops do the same thing. It would be so easy for someone who doesn't have scruples to take it home, copy it and return it. And think of all the people with printers that copy or scan at home, now.

featherweight 12-10-2010 04:54 PM

Yes, It is very typical around here!!!

quilt3311 12-11-2010 04:19 AM

Had I called the shop immediately after I got home and took the other pattern with me, they would probably have exchanged for another. But, they do know me well and know I would not cheat them.

alleyoop1 12-11-2010 04:28 AM

So now you have a gift for your favorite quilting friend!

bluadept 12-11-2010 05:12 AM

Last I knew, Joann's will take back pattern from like McCalls and the like if you have a receipt that is within 90 days. Same with books and quilting pattern. Just check with the store prior to purchasing them.

bluadept 12-11-2010 05:12 AM

Last I knew, Joann's will take back pattern from like McCalls and the like if you have a receipt that is within 90 days. Same with books and quilting pattern. Just check with the store prior to purchasing them.

Donna P 12-11-2010 05:34 AM

Yes, it typical here also.....they don't know if you have copied the pattern so they won't take it back for any reason. It's yours.

steelecg 12-11-2010 06:03 AM

I understand the need to protect themselves from some people who have no values. What is the world coming to? It amazes me to think of the things some will do. Sorry about your pattern - I have been known to not just buy a similar pattern but the same book more than once - that's when I knew I had too much

Favorite Fabrics 12-11-2010 06:05 AM

No returns on sheet music either... for the same reason.

plainpat 12-11-2010 06:08 AM

On line shops want happy customers & will take most returns, except patterns due to copyright laws.Must be SOP in all shops.


Originally Posted by Prism99
I can gift it to my sister, so that's not a problem. I was just surprised, as the thought of copying a pattern and then returning it never occurred to me.


JeanDal 12-11-2010 06:36 AM


Originally Posted by BellaBoo
I was in a quilt shop that put the patterns and books in separate sealed clear plastic and it was sealed with heat all the way around. One book of each was left not sealed for the store copy so everyone could look inside. No way a pattern could be returned and it not be noticed it was opened. The owner said she paid her teen son to seal the bags using a food saver. This keeps customers happy to be able to return items when they get home and find they have duplicates. That happens a lot.

That's a smart store owner.

sueisallaboutquilts 12-11-2010 07:19 AM

Yes, that is typical.
I just thought of something though- you could sell it on the board!

Mary M 12-11-2010 08:28 AM

I can understand why the stores may not want to take a pattern back because it could have been used by the buyer and then returned. I will say however, that my JoAnns store did give me a return on a pattern I had bought. The reason I returned it was because a couple days after buying it I was given a pattern that I really had wanted. This may have been an exception to the rule but it had never been opened and think it was safe to do so with me.

Tinabodina 12-11-2010 09:13 AM

Yes, this happened to me also.

iamjanet 12-11-2010 10:01 AM

I took a pattern back to Jo-Ann's because I got the wrong size, and they cheerfully took it back -- even though I had opened it. I'm definitely not going to bash Jo-Ann's anymore....they have been more than helpful to me.
Janet in Ohio

ladydi64 12-11-2010 10:09 AM


Originally Posted by Prism99
When I got home, I realized that a pattern I had purchased was very similar to a pattern I already have. When I took it back to the shop, the owner said they could not take patterns back because of copyright issues -- someone might copy the pattern and then return it.

Just wondering if this is typical? In many years of purchasing quilt patterns, I believe this is the first time I ever took one back!

Yes they will not take it back, I had a similar problem and I was stuck with the pattern. I gave it to someone else who could use it.


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