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Thread: Is it typical for a quilt shop to not take a pattern as a return or exchange?

  1. #1
    Power Poster Prism99's Avatar
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    When I got home, I realized that a pattern I had purchased was very similar to a pattern I already have. When I took it back to the shop, the owner said they could not take patterns back because of copyright issues -- someone might copy the pattern and then return it.

    Just wondering if this is typical? In many years of purchasing quilt patterns, I believe this is the first time I ever took one back!

  2. #2
    Super Member Candace's Avatar
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    Yes, this is typical.

  3. #3
    bj
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    Super Member bj's Avatar
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    I don't know if it is typical, but it sounds reasonable.

  4. #4
    Power Poster Sadiemae's Avatar
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    It is this way at the stores around here.

  5. #5
    Moderator kathy's Avatar
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    and makes perfectly good sense
    some people do just that and the quilt shop can't be judge of who probably did or didn't
    maybe you can sell it on here

  6. #6
    Power Poster Prism99's Avatar
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    I can gift it to my sister, so that's not a problem. I was just surprised, as the thought of copying a pattern and then returning it never occurred to me.

  7. #7
    Super Member bjnicholson's Avatar
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    Same as magazines.

  8. #8
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    I'd say yes, it's typical. At one of my local shops, they have a sign posted saying that due to copyright issues, all pattern and book sales are final.

    She hasn't always had this sign, so my guess is she was having a problem with people buying the pattern/book, copying it and then trying to return it.

  9. #9
    Moderator sharon b's Avatar
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    Yep that is the way it is here and for just those reasons . I never thought about it until someone explained it to me - guess most of us don't think about conning people .... which is a good thing :lol:

  10. #10
    Cyn
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    Yes, it's typical!

  11. #11
    Power Poster BellaBoo's Avatar
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    I was in a quilt shop that put the patterns and books in separate sealed clear plastic and it was sealed with heat all the way around. One book of each was left not sealed for the store copy so everyone could look inside. No way a pattern could be returned and it not be noticed it was opened. The owner said she paid her teen son to seal the bags using a food saver. This keeps customers happy to be able to return items when they get home and find they have duplicates. That happens a lot.

  12. #12

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    Can you even imagine taking a pattern out of an envelope and getting it back into the envelope. Thinking dress patterns here. LOL

  13. #13
    Super Member Annaquilts's Avatar
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    Yes, none returnable. It is a bummer because I bought a pattern of a little dress at a quilt store and I thought it was simple. Once I was able to open it I found out it was made of all kinds of pieced pieces. Not simple at all!

  14. #14
    Super Member DebraK's Avatar
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    yes, and I understand why.

  15. #15
    Super Member Murphy's Avatar
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    Yes, it is normal; it is posted in our quilt store as well.

  16. #16
    Super Member IrishNY's Avatar
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    I think it depends on the shop, if they know you and how quickly you bring it back. If you are a regular, they will be more liberal if they think that it might jeopardize your continued business or if they know you well enough to trust you.

    Also, if you get out the car and come back in 5 minutes later, they may consider that you didn't have time to copy it and take it back.

    But most of the time, you buy it, it's yours.

  17. #17
    Super Member maryb119's Avatar
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    After working in LQS, returning patterns is not the norm. I know we could not take them back.

  18. #18
    Super Member nursie76's Avatar
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    I have found it to be the same in my experience. I do sometimes like to look at the inside of a pattern to make sure it is not beyond my abilities. However, I was at a quilt show in March, and they saw me look at the inner part of a pattern (it was really pretty, but just wasn't sure if I could make it. I wanted to make sure the directions were clear and concise. and it had a zip lock top) The proprietress came over and said, "I am sorry, you can't do that. It is a violation of copyright laws." She was polite, but I felt like a criminal....after all, I wasn't copying it. And if she thought I could glance at a pattern and memorize the directions, then I must look way more intelligent than I am ;-)

  19. #19
    Super Member jrhboxers's Avatar
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    Sometimes it really makes your wonder about people today. A lot of this stuff would never enter your mind as doing, but obviously people do. I just have a real problem with the way a lot of people think now.

  20. #20
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    Any quilt stores and fabric stores I have been to do not take back patterns or books. There has been a problem with people photocoping patterns from pkgs and books and then wanting to return them. They also try and return them when they have had them a long time and haven't used them.

  21. #21
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    Any quilt stores and fabric stores I have been to do not take back patterns or books. There has been a problem with people photocoping patterns from pkgs and books and then wanting to return them. They also try and return them when they have had them a long time and haven't used them.

  22. #22
    Super Member IrishNY's Avatar
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    Quote Originally Posted by nursie76
    I have found it to be the same in my experience. I do sometimes like to look at the inside of a pattern to make sure it is not beyond my abilities. However, I was at a quilt show in March, and they saw me look at the inner part of a pattern (it was really pretty, but just wasn't sure if I could make it. I wanted to make sure the directions were clear and concise. and it had a zip lock top) The proprietress came over and said, "I am sorry, you can't do that. It is a violation of copyright laws." She was polite, but I felt like a criminal....after all, I wasn't copying it. And if she thought I could glance at a pattern and memorize the directions, then I must look way more intelligent than I am ;-)
    This is kind of crazy, considering you can look through the books at the patterns. Why don't they think we can memorize patterns in books?

  23. #23
    Power Poster nativetexan's Avatar
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    yes, i bought two computer help books at borders,books and music and called them the next day to see if i could return one. luckily they said yes. i paid by check but they gave me my money back. i would have hated to wait up to 10 days to return it due to paying by ck because i'd always feel they would have figured i'd copied the book and wanted it "for free".
    believe me, some people do that!!
    the store should have just given you store credit.

  24. #24
    Super Member k9dancer's Avatar
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    Quote Originally Posted by nursie76
    I have found it to be the same in my experience. I do sometimes like to look at the inside of a pattern to make sure it is not beyond my abilities. However, I was at a quilt show in March, and they saw me look at the inner part of a pattern (it was really pretty, but just wasn't sure if I could make it. I wanted to make sure the directions were clear and concise. and it had a zip lock top) The proprietress came over and said, "I am sorry, you can't do that. It is a violation of copyright laws." She was polite, but I felt like a criminal....after all, I wasn't copying it. And if she thought I could glance at a pattern and memorize the directions, then I must look way more intelligent than I am ;-)
    First of all, looking at a pattern is in no way a violation of copyright law. And if she had said that to me, I would have asked her to show me, exactly, where it says that glancing or reading anything is a violation. Hers is a ridiculous assertion.

    Now had you purchased it & tried to return it, that still is not a violation of copyright law, but as a shop owner she is within her rights to decide whether or not to take anything back at all. And most places will not accept returns on patterns, and I don't blame them. These days, some people will buy something, scan it into their computer and make a return if they can. Frankly, I don't know of any quilter that would do that; we all like to keep our stuff too much.

  25. #25
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    Yarn shops do the same thing. It would be so easy for someone who doesn't have scruples to take it home, copy it and return it. And think of all the people with printers that copy or scan at home, now.

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