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-   -   Viking Sapphire Sewing Machine (https://www.quiltingboard.com/main-f1/viking-sapphire-sewing-machine-t124714.html)

nhweaver 10-30-2011 01:04 PM
Originally Posted by romanojg
As with everything, cars, computers, TVs or sewing machines; one mans love is another ones hatered of the product. There will always be either Viking lovers, Bernina lovers, etc. Also as with everything once in awhile a bad one will fall thru the crack and get sold; that is life rather it is mechanical or even the food that we eat. Alot of times shops change what they are selling in order to make a larger profit; nothing wrong with that but they should just say we changed our line and not belittle the other machine. How many times in the past few years have we heard of companines having problems and maybe facing bankruptcy and then to come out of the slump;look at Sears. I have a Singer of 26yrs that still works great, a Kenmore/Janome of 3yrs that works great and a Viking Mega quilter of 1yr; great machine and I have the Viking #1 in the shop that I have just replaced with a Viking Ruby. All of these machines are great but I've met others who have other machines and they feel the same way about thier machines; that's the way it should be. If Viking was such a poor quality machine they wouldn't still be selling and people like the ones on here that have had thiers for years and are holding on to them wouldn't exist. Keep on loving your machines; try out different ones at different shops if you decide to buy a new one. Each one offers something different.
I do think that there is poorer quality in the Made in China Vikings, and feedback on the internet backs up this issue. Each of us gets comfortable with the quirks of our machines, but at over $2000 I wish I checked to see if there was a positive return policy when I bought my Viking. The store demo machine was quiet, didn't vibrate, and sewed like a dream. I found out later the demo was Made in Sweden. At least the made in China ones should be priced lower by the company since it has to cost them less to manufacture. How about feedback from the Made in China Viking Sapphire owners out there. My advise here was to sew on the machine purchased at the store before taking it home, and make sure there is at least a 30 day return policy.

romanojg 10-30-2011 01:21 PM
Originally Posted by nhweaver
Originally Posted by romanojg
As with everything, cars, computers, TVs or sewing machines; one mans love is another ones hatered of the product. There will always be either Viking lovers, Bernina lovers, etc. Also as with everything once in awhile a bad one will fall thru the crack and get sold; that is life rather it is mechanical or even the food that we eat. Alot of times shops change what they are selling in order to make a larger profit; nothing wrong with that but they should just say we changed our line and not belittle the other machine. How many times in the past few years have we heard of companines having problems and maybe facing bankruptcy and then to come out of the slump;look at Sears. I have a Singer of 26yrs that still works great, a Kenmore/Janome of 3yrs that works great and a Viking Mega quilter of 1yr; great machine and I have the Viking #1 in the shop that I have just replaced with a Viking Ruby. All of these machines are great but I've met others who have other machines and they feel the same way about thier machines; that's the way it should be. If Viking was such a poor quality machine they wouldn't still be selling and people like the ones on here that have had thiers for years and are holding on to them wouldn't exist. Keep on loving your machines; try out different ones at different shops if you decide to buy a new one. Each one offers something different.
I do think that there is poorer quality in the Made in China Vikings, and feedback on the internet backs up this issue. Each of us gets comfortable with the quirks of our machines, but at over $2000 I wish I checked to see if there was a positive return policy when I bought my Viking. The store demo machine was quiet, didn't vibrate, and sewed like a dream. I found out later the demo was Made in Sweden. At least the made in China ones should be priced lower by the company since it has to cost them less to manufacture. How about feedback from the Made in China Viking Sapphire owners out there. My advise here was to sew on the machine purchased at the store before taking it home, and make sure there is at least a 30 day return policy.
How do you tell if your machine is made in China or Sweeden? Mine was gently used when I bought it (7hrs used) and I know the previous owner and know that she takes really great care; she just wanted the next one up the line and could afford it so she traded mine in. I agree that you should ask to try the machine that you'll be taking home as well. As with all things they aren't all created equal even when they are supposed to be. I got a better warranty on my Viking #1 that I got on eBay than I got on my Ruby (even if I'd bought it new); eBay seller gave me a 2 yr warranty and he has the machine right now since I couldn't get it working right. I've had it almost a yr and could never get it to sew right and I have to admit that most of that time life got in the way so I didnt have time to send it back sooner but he sent UPS to the house to pick it up so that he could repair it. I would buy from him again in a heartbeat.

nhweaver 10-30-2011 02:36 PM
Originally Posted by romanojg
Originally Posted by nhweaver
Originally Posted by romanojg
As with everything, cars, computers, TVs or sewing machines; one mans love is another ones hatered of the product. There will always be either Viking lovers, Bernina lovers, etc. Also as with everything once in awhile a bad one will fall thru the crack and get sold; that is life rather it is mechanical or even the food that we eat. Alot of times shops change what they are selling in order to make a larger profit; nothing wrong with that but they should just say we changed our line and not belittle the other machine. How many times in the past few years have we heard of companines having problems and maybe facing bankruptcy and then to come out of the slump;look at Sears. I have a Singer of 26yrs that still works great, a Kenmore/Janome of 3yrs that works great and a Viking Mega quilter of 1yr; great machine and I have the Viking #1 in the shop that I have just replaced with a Viking Ruby. All of these machines are great but I've met others who have other machines and they feel the same way about thier machines; that's the way it should be. If Viking was such a poor quality machine they wouldn't still be selling and people like the ones on here that have had thiers for years and are holding on to them wouldn't exist. Keep on loving your machines; try out different ones at different shops if you decide to buy a new one. Each one offers something different.
I do think that there is poorer quality in the Made in China Vikings, and feedback on the internet backs up this issue. Each of us gets comfortable with the quirks of our machines, but at over $2000 I wish I checked to see if there was a positive return policy when I bought my Viking. The store demo machine was quiet, didn't vibrate, and sewed like a dream. I found out later the demo was Made in Sweden. At least the made in China ones should be priced lower by the company since it has to cost them less to manufacture. How about feedback from the Made in China Viking Sapphire owners out there. My advise here was to sew on the machine purchased at the store before taking it home, and make sure there is at least a 30 day return policy.
How do you tell if your machine is made in China or Sweeden? Mine was gently used when I bought it (7hrs used) and I know the previous owner and know that she takes really great care; she just wanted the next one up the line and could afford it so she traded mine in. I agree that you should ask to try the machine that you'll be taking home as well. As with all things they aren't all created equal even when they are supposed to be. I got a better warranty on my Viking #1 that I got on eBay than I got on my Ruby (even if I'd bought it new); eBay seller gave me a 2 yr warranty and he has the machine right now since I couldn't get it working right. I've had it almost a yr and could never get it to sew right and I have to admit that most of that time life got in the way so I didnt have time to send it back sooner but he sent UPS to the house to pick it up so that he could repair it. I would buy from him again in a heartbeat.
It didn't say so on the box, it says "A product of Swedish Heritage". Definitely nothing saying made in China. Even On the machinewhere you can see it says "engineered and designed in Sweden", but the bottom of the machine says Made in China. Viking sure tried to make the unassuming buyer
"think" they were getting a Swedish machine. Buyers beware!!!

romanojg 10-30-2011 02:43 PM
Originally Posted by nhweaver
Originally Posted by romanojg
Originally Posted by nhweaver
Originally Posted by romanojg
As with everything, cars, computers, TVs or sewing machines; one mans love is another ones hatered of the product. There will always be either Viking lovers, Bernina lovers, etc. Also as with everything once in awhile a bad one will fall thru the crack and get sold; that is life rather it is mechanical or even the food that we eat. Alot of times shops change what they are selling in order to make a larger profit; nothing wrong with that but they should just say we changed our line and not belittle the other machine. How many times in the past few years have we heard of companines having problems and maybe facing bankruptcy and then to come out of the slump;look at Sears. I have a Singer of 26yrs that still works great, a Kenmore/Janome of 3yrs that works great and a Viking Mega quilter of 1yr; great machine and I have the Viking #1 in the shop that I have just replaced with a Viking Ruby. All of these machines are great but I've met others who have other machines and they feel the same way about thier machines; that's the way it should be. If Viking was such a poor quality machine they wouldn't still be selling and people like the ones on here that have had thiers for years and are holding on to them wouldn't exist. Keep on loving your machines; try out different ones at different shops if you decide to buy a new one. Each one offers something different.
I do think that there is poorer quality in the Made in China Vikings, and feedback on the internet backs up this issue. Each of us gets comfortable with the quirks of our machines, but at over $2000 I wish I checked to see if there was a positive return policy when I bought my Viking. The store demo machine was quiet, didn't vibrate, and sewed like a dream. I found out later the demo was Made in Sweden. At least the made in China ones should be priced lower by the company since it has to cost them less to manufacture. How about feedback from the Made in China Viking Sapphire owners out there. My advise here was to sew on the machine purchased at the store before taking it home, and make sure there is at least a 30 day return policy.
How do you tell if your machine is made in China or Sweeden? Mine was gently used when I bought it (7hrs used) and I know the previous owner and know that she takes really great care; she just wanted the next one up the line and could afford it so she traded mine in. I agree that you should ask to try the machine that you'll be taking home as well. As with all things they aren't all created equal even when they are supposed to be. I got a better warranty on my Viking #1 that I got on eBay than I got on my Ruby (even if I'd bought it new); eBay seller gave me a 2 yr warranty and he has the machine right now since I couldn't get it working right. I've had it almost a yr and could never get it to sew right and I have to admit that most of that time life got in the way so I didnt have time to send it back sooner but he sent UPS to the house to pick it up so that he could repair it. I would buy from him again in a heartbeat.
It didn't say so on the box, it says "A product of Swedish Heritage". Definitely nothing saying made in China. Even On the machinewhere you can see it says "engineered and designed in Sweden", but the bottom of the machine says Made in China. Viking sure tried to make the unassuming buyer
"think" they were getting a Swedish machine. Buyers beware!!!
I'll have to check when I get home. Thanks

vschieve 10-31-2011 10:44 AM
Viking and Pfaff and Singers are owned by SVP Corp. But the Pfaffs still are engineered in Germany and same for the Vikings; engineered in Sweden but assembled in China for both.

I bought a brand new Viking Diamond Deluxe in May. In my 2nd class on using the machine the shop manager noted that the Exclusive Sensor System was not working properly when selected. She contacted the Viking Rep in the U.S. headquarters and was instructed to replace my machine immediately with another brand new out of the box machine. Never had a problem with the replaced machine and I have done lots of work on it since. I love love love this machine.

From what I understand the bigger main components are still manufactured in the country of origin but the rest is "made in China" and this broadens out further to other makes also, not just Viking and Pfaff, and including Bernina. In fact a former Bernina salesman told me that Bernina was already being made in China before Pfaff and Viking.

nhweaver 10-31-2011 11:20 AM
Mine works okay, just shoddy workmanship. If something was not working they would have replaced the machine. Yesterday, I took it out and am sewing on it because I need the wide harp to top quilt. I must be sensitive to grating grinding noises, so I just turn on some music to sew.

This machine had to be put together like the Monday produced cars. My Viking dealer no longer carries Vikings, he now is a Janome dealer and added a long arm area as well as sewing cabinetry, very upscale.



Originally Posted by vschieve
Viking and Pfaff and Singers are owned by SVP Corp. But the Pfaffs still are engineered in Germany and same for the Vikings; engineered in Sweden but assembled in China for both.

I bought a brand new Viking Diamond Deluxe in May. In my 2nd class on using the machine the shop manager noted that the Exclusive Sensor System was not working properly when selected. She contacted the Viking Rep in the U.S. headquarters and was instructed to replace my machine immediately with another brand new out of the box machine. Never had a problem with the replaced machine and I have done lots of work on it since. I love love love this machine.

From what I understand the bigger main components are still manufactured in the country of origin but the rest is "made in China" and this broadens out further to other makes also, not just Viking and Pfaff, and including Bernina. In fact a former Bernina salesman told me that Bernina was already being made in China before Pfaff and Viking.

Georgiegirl2012 05-23-2012 01:42 PM
I've just read this thread with interest as I've have the Sapphire 875Q being delivered tomorrow. I have had to wait a couple of extra days for it as they ran out of stock and this one has been despatched from Germany, or so I've been informed. I have been a little rash and ordered it without test driving it, but my friends who have huskvarnas rate them very highly and one of them, who has half a dozen Janome machines, including the Horizon, has just taken delivery of the Diamond Deluxe.

I have a 20 year old Janome and a 10 year old Brother SuperAce II. I particularly wanted the larger throat facility, and the 875 was on offer for £899 (reduced from £1099) as opposed to the £1499 (reduced from £1799) for the Janome Horizon which would probably have been my first choice.

So I'll let you know how I get on with it

nhweaver 05-23-2012 02:29 PM
I bought a Viking Sapphire 875Q almost 3 years ago, and really don't like it. It is loud, vibrates like the dickens. Has already been to be repaired twice. My 10 year old Janome 10000 is so quiet, doesn't vibrate. The Sapphire sits on the floor. I like the thread cutting feature (that was the second repair), the stitch quality is great, love the bigger harp, don't like the rickety needle threader (so primative compared to a 10 year old Janome). My friend has an older Viking and tried my machine. She calls my version that was made in China, the Walmart edition. She tried mine, and told me that I probably got a Walmart edition made on a Friday. Hers was made in Sweden.

Georgiegirl2012 05-24-2012 09:48 AM
My machine has arrived, so I checked it's country of manufacture and it is, indeed China. I havent tried it out yet because I'm desperately trying to get my dining room straight so I can reward myself with a bit of sewing.

fifi 07-25-2012 12:26 AM
Hi, Ive been researching two machines in particular, Jamome Horizon and the Husqvarna 875Q. I was really disappointed when a dealer told me that since the Vikings have been made in China, not Sweden, the quality is not as good. Problems with tension? Has anybody else heard this? Does anybody have one which has been manufactured in China? And do you have any problems? I'm going to see a Janome soon but there doesnt seem to be any Huskys locally to have a look at. Have had a little stitch on an 835 which was nice, but as its an older model it was probably manufactured in Sweden. Anybody have any comments?


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