Quiltmaniac2010

Hello there. I just purchased a GMQ Pro and am having a problem with the assembly. I can't get the "V" shaped plastic tracks to slide in as demonstrated on the DVD. When I push it, you can see that the aluminum casement is sharp and is peeling some of the black plastic off of the track. I can only push it on for about 6 inches and then it won't push in any more. Has anyone else had this problem and how did you fix it? I also tried "snapping" it in as shown in the paper instructions - no luck there either. I would be very grateful for any help. I can't wait to get it operational and get quilting!! Thanks.

watterstide

i have what you have, but my husband put it together. when we did have some issues, we called the company, "kathy quilts". and they talked joe through it.

good luck, and someone here will be along to help you..