peggy463

Thank you all so much for all your in put before I spend a lot of money on a new embroidery sewing machine. thanks to you all I am compiling a list of questions to ask the dealers. What else should I ask? Some of them I got from you guys are
-What computer operating system is it compatable with,
-what embroidery company works best or not at all,
-throat size at least 8-10"
-the rate of repair and re-purchases

donnajean

How about "free" training to use the new machine?

And, what is the warranty period?

What is recommended for on-going maintaince service?

amma

What size hoops are available for this machine :D:D:D

bearisgray

What kind(s)/brand(s) of threads it works best with?
or
What kinds of thread to avoid?

Linda71

Ask if the warranty follows the machine. When I was shopping I looked at Janome and the dealer said that if I moved it "might" not. I didn't buy a Janome.

bearisgray

Trade in value if one has "buyer remorse"?

romanojg

I'd want to know how long the machine has been out and is it slated for retirement soon. From what I've heard on here it seems like when some of them retire they no longer offer support; that bites. Even Microsoft offers updates and support on thier outdated software longer than some of the sewing companies do.