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Thread: Statistics on quilt lost, then found

  1. #1
    Super Member pittsburgpam's Avatar
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    With all the mailing going on I thought this info might be valuble on what shippers lose the most quilts and how many of them are eventually recovered.

    http://www.lostquilt.com/ShippingStatistics.php

  2. #2
    Power Poster Ninnie's Avatar
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    Thanks for this info!!! Great to know right now!

  3. #3
    Power Poster amma's Avatar
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    I have/ had family who have worked for the USPS for years...
    Their biggest suggestion for shipping packages is to be sure
    and put address labels tucked into the articles being shipped.
    If a package gets torn, or the paper covering rips, the
    addressess can be come lost/unreadable. Maybe pinning a
    shipping label deep into the folds of a quilt might help it to
    continue on it's way or be returned to the originator.
    In some cases the shipping barcodes get ruined too,
    so it would be impossible to track in their system :wink:

  4. #4
    Super Member peaceandjoy's Avatar
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    For years, we had mail misdirected on a regular basis by USPS. It would not be an exaggeration to say at least once a week we got mail for other people. You can pretty much guess if that is happening often, your mail is probably also being delivered incorrectly. We tried complaining to the postmaster, but the reply we got was that the gentleman was only a couple of years from retirement, that he was only staying long enough to get dental work done that was covered by insurance while he was still employed, and that it would be close to impossible for them to let him go. It was almost a joke - we are in the country, so the territory was fairly large - but everyone knew about it and just kind of shook their heads.

    Still, all of us make mistakes, and no delivery service is going to be perfect. I wouldn't think of shipping anything of value - monetary or sentimental - via any service without insuring it. The additional cost is minimal.

  5. #5
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    Way too poor a statistical analysis.

  6. #6
    Super Member CajunQuilter2's Avatar
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    I have found over the years that Fed Ex cost no more than USPS to mail something Fed Ex ground. I use them all the time and have never had any problems. I ship from Louisiana to Maryland all the time and it is there in 3 days.

  7. #7
    Super Member amandasgramma's Avatar
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    I'm a FedX fan, too. I've never had an order lost, either coming to or going from my home. USPS here is lousy....I have to raise a fit every time we ask to have our mail held for vacation (we're retired, we travel a lot). They either forget to hold the mail or they forget to stop the hold. One time, it took me 6 weeks to stop them from sending our mail back saying we're not at this address :thumbdown: There's no way I'd trust them with a quilt!

  8. #8
    Super Member pittsburgpam's Avatar
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    Quote Originally Posted by gaigai
    Way too poor a statistical analysis.
    I think it's more of an anecdotal survey.

  9. #9
    Power Poster Ninnie's Avatar
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    Some of us who live in the country and only have small town post offices, don't have a choice. Not a fedx or UPS within 40 miles. this worries me some, I will insure mine from now on.

  10. #10
    Power Poster BellaBoo's Avatar
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    Heavily insure it! If all quilts lost by the company were insured for several thousand I bet the recovery rate would be right at 100%.

  11. #11
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    It always kinds of scares me when the post office clerk asks "do you want to insure this?"

    my immediate thought is "Why, were you intending to mishandle it?"

    Seriously, it is worth the extra cost of insuring it.

    I'm not sure how much one can recover for a quilt without an appraisal beyond "reasonable" cost for the materials.

    I received a piece of antique Croesus glass that was broken - all the other pieces in the box arrived intact - and the postmaster wouldn't accept my word or the seller's word on the value. I had to provide a couple of sources - with pictures - of approximate value.

    I had to bring in the item, the box and packing materials, the insurance thing that showed insurance had been purchased - neat trick when the seller had it and was several states away - "proof" that the item was worth what I said it was
    Also, the clerk at one post office branch said I had to return the whole shipment to get anything done - then I went to the post office immediately over that one and was told I only had to submit the pieces from the one item.

    Check into the post office insurance carefully before assuming that they will honor any $ amount one may assign to an item.

    I think they should, but I don't know if they would.

    Eventually, the claim was honored, but it took several months.

  12. #12
    Power Poster BellaBoo's Avatar
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    Wouldn't a quilt sent that had to be signed for with delivery confirmation that never was delivered be easier to claim insurance then the quilt arriving damaged?

  13. #13
    k3n
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    Power Poster k3n's Avatar
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    So is the purpose of insuring not only to hopefully be recompensed, at least for materials if a quilt is lost or is the assumption that they'll take more care NOT to lose insured packages than uninsured ones?

  14. #14
    Senior Member Shelley's Avatar
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    As I understand it (for quilts) you have to have either a certified appraisal to prove the value, or have your receipts for the components- and you'd only get your materials and labor you paid for (such as your machine quilter), not your labor.

  15. #15
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    I worked for a jewelry store for 10 years. When we needed to send a customers jewelry some where else we mailed it (USPS) Registered mail, return receipt requested. It costs a little more but everyone who touches that package has to sign for it so there is a direct trail. In 10 years I never had a single item lost.
    I try not to mail anything with sentimental value (all my quilts for example) but if necessary that's the way to go in my humble opinion.
    Jo

  16. #16
    community benefactor Knot Sew's Avatar
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    I use first class mail anbd track and confirm. I used to get this it never came...for 80 cent i can track the package every night. The post office takes a lot of blame for lost packages. The 80 cents is worth it :D

  17. #17
    Super Member Boston1954's Avatar
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    Quote Originally Posted by CajunQuilter2
    I have found over the years that Fed Ex cost no more than USPS to mail something Fed Ex ground. I use them all the time and have never had any problems. I ship from Louisiana to Maryland all the time and it is there in 3 days.
    But what if it ends up on an island with Tom Hanks. :lol:

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