Welcome to the Quilting Board!

Already a member? Login above
loginabove
OR
To post questions, help other quilters and reduce advertising (like the one on your left), join our quilting community. It's free!

Page 1 of 2 1 2 LastLast
Results 1 to 25 of 39

Thread: why I pay more for the quilt store fabrics

  1. #1
    Super Member retrogirl02's Avatar
    Join Date
    May 2008
    Location
    IN
    Posts
    1,773
    OH MY GOSH! I went to Wal-Mart for the first time in months and had to take a quick tour of the fabrics...how could I not? I found a couple pieces of must haves and waited in line to speak to the area assistant, proudly wearing a 10 year badge and I thought it must be my lucky day, someone who knows what they're doing.....

    I was talking to the kids about the quilt they'd go in to after I asked for a yard of each. When she handed them to me, she said I don't know who in their right mind would EVER consider putting black in a quilt (one of the two is royal with black and my son's favorite material yet). She rolled her eyes, said it's just not right and ticked me off.

    I asked about the interfacing/fusible web thinking well, :roll: everyone has a bad day...she said they're over there and I had to ask specific questions about the location, let her know I've not used it before and then had to guess what kind to get.

    I don't care how much I have to pay at the quilt stores, even though they aren't providing the freebie info they used to, I've never been treated like this. Is it just me venting or would this have ticked you off, too? Keep in mind this is 2 days later because I was afraid of how I'd come off a day or two ago LOL....might have been some choice lanuage going on, too!!

    PS why doesn't target have fabric???? I love target.

  2. #2
    reneebobby's Avatar
    Join Date
    Mar 2008
    Location
    cleveland ohio
    Posts
    3,907
    hahahaha I have had that happen at JoAnnes and our Walmart has fabric but I can never ever seem to find anyone in that department. So off I go to the quilt stores and boy are they helpful.

  3. #3
    Super Member Harmony's Avatar
    Join Date
    Jan 2008
    Location
    Brea, California
    Posts
    4,411
    "PS why doesn't target have fabric???? I love target. "

    TRUE DAT!!!!

  4. #4
    Moderator tlrnhi's Avatar
    Join Date
    Jan 2007
    Location
    In the middle of a mess...
    Posts
    20,008
    There's always one or two in every store. I've even had it happen to me in quilt stores. Would look at a certain fabric and have one of the people in the store tell me that THEY wouldn't put THAT color/style in a quilt. Well, guess what? THEY aren't the one making it, are they?
    Just smile at them and walk away.
    Unless you meet the quilt police like I have. ;)

  5. #5
    Senior Member Roben's Avatar
    Join Date
    Mar 2008
    Location
    SW IA
    Posts
    900
    She obviously missed the quilt that took best of show in Paducah this year:
    http://qnm.com/issue/403/feature370/

    :wink:

  6. #6
    Granny Cat's Avatar
    Join Date
    Jun 2008
    Location
    California
    Posts
    162

    PS why doesn't target have fabric???? I love target. [/quote]



    I have asked this same question so many times I love Target...I have had treatment like that before and it ticks me off so bad especially because you needed help and had no choice but to have to ask her...I expect jolly people in the fabric dept. because if I was working with all that great fabric I would be soooo happy...hahaha...sorry this happened to you keep the chin up....

  7. #7
    Super Member chairjogger's Avatar
    Join Date
    May 2008
    Location
    My favorite place in the world is Lake Erie Region USA
    Posts
    2,753
    Blog Entries
    2
    I have found WalMart is not always staffing their fabric departments ( if there is a fabric department any longer) with people that know about fabric. A large box department store, you draw who you get. Sometimes it will be a person that likes their job.

    I do enjoy quilt fabric stores. I just can not afford the high cost everytime I want to sew !

    Chairjogger

  8. #8
    community benefactor Knot Sew's Avatar
    Join Date
    Nov 2006
    Location
    NY
    Posts
    5,722
    There is this one very old clerk in joanns. she is very over weight , has a bad hip, and is hunched a bit. I dislike having her cut my fabric she gives you dirty looks; and she definitely doesn't want to converse.

    So All I can say is there are people you are not so pleasant all over :D

    There was a new quilt store I went to and the two clerks watched me like I was a thief.......not at all friendly. None of these places pay well so...........who knows

    I love my walmart ladies they have worked in fabric most of their working lives...a fountain of knowledge

  9. #9
    Granny Cat's Avatar
    Join Date
    Jun 2008
    Location
    California
    Posts
    162
    Quote Originally Posted by Ruth Camp
    There is this one very old clerk in joanns. she is very over weight , has a bad hip, and is hunched a bit. I dislike having her cut my fabric she gives you dirty looks; and she definitely doesn't want to converse.

    So All I can say is there are people you are not so pleasant all over :D

    There was a new quilt store I went to and the two clerks watched me like I was a thief.......not at all friendly. None of these places pay well so...........who knows

    I love my walmart ladies they have worked in fabric most of their working lives...a fountain of knowledge



    I just don't get why some people have to have such bad attitudes maybe she does'nt want to have to be working I don't know but all the same at some point why not make peace with it and find some joy...shes obviously not a kindered spirit among quilters...we have a wonderful store here called Beverly's and the ladies in the fabric department are so helpful and actually quilt or sew and that fabric department is huge and so well organized and I know it's because of these gals....it makes a lot of difference to have someone thats actually in the know to be in a department of the store your shopping in....

  10. #10
    bj
    bj is offline
    Super Member bj's Avatar
    Join Date
    Apr 2007
    Location
    Ft. Worth, Texas
    Posts
    3,573
    You run into unhappy salespeople everywhere. I feel sad for them and try to be pleasant, or just wind up my business and move along. I taught school for almost 30 years and always felt blessed that I was getting paid to do something I genuinely loved. Not everyone is so lucky.

  11. #11
    Super Member
    Join Date
    May 2007
    Location
    NE Pa.
    Posts
    1,618
    The last two times I was at JOann's (for batting) the ladies that cut it for me were soooooo nice and viisited the whole time asking what I was making etc. It was a pleasant experience. One lady even told me she made purses to sell and showed me what kind if interfacing she puts in them. I rarely buy fabric there, only buy at my local quilt shop. Sorry gals, I am a fabric snob. Marge

  12. #12
    Super Member Moonpi's Avatar
    Join Date
    Mar 2007
    Location
    Central FL
    Posts
    4,851
    In my area, there are 3 quilting stores, 2 WalMarts, one Joanne's and one Hancock store within 20 miles. Only ONE of the quilt stores has courteous staff (and the owners work at all of them, so no excuses). At WalMart and Joanne's, the service is of uneven quality, depending on who is working. They are high turnover low-pay jobs, and folks cannot keep pretending to be happy when they work 40 hours and can't feed the kids or pay for car or health insurance.

    Hancock's has gone from a similar situation to a sheer joy since new management took over last year. It is rare that I am not greeted and asked about my new projects. Granted, they have seen me bring things in to match, and I stock up when I am working. They never have any job openings (and I ask) because people are making a living wage and have realistic expectations.

  13. #13
    Super Member zyxquilts's Avatar
    Join Date
    Dec 2006
    Location
    So. California
    Posts
    3,776
    We all have a bad day once in a while I suppose...but if I was having an 'iffy' day & ran into that clerk, I probably would have felt the way you did! I find that if I smile first, I do get a better response...usually :wink:
    The JoAnn's I go to most is close to work & the ladies there are all great to me. I think I have the most fun with a young lady who has multiple piercings & tatoos, but is always so personable, helpful & fun to talk to! She actually takes an interest in what it is I'm going to make with the fabrics I buy.
    There are also several quilt shops near, so I have a choice. I've always had good luck there too.
    Really, guess it mostly depends on what I'm making and how close to payday it is! LOL

  14. #14
    mgshaw's Avatar
    Join Date
    Jul 2007
    Location
    Oklahoma
    Posts
    3,079
    I have had similar experiences and all I can say is never be rude back cause then they feel justified in their attitude but kill them with kindness and eventually they will feel guilty for their rudeness.

    And I know it is very hard to do sometimes.

  15. #15
    newquiltertoni's Avatar
    Join Date
    Dec 2007
    Location
    ohio
    Posts
    331
    Not to defend the sales girls attitude or opinion but I will tell you that anyone who has ever worked in retail can tell you how rough it can be. All it takes is one person and they can crash your whole day. The girl at our wal-mart has been there since it has opened and is very knowledgeable but because now that they are taking out the department she gets sooo much flack from the customers like it is her fault! It is very hard to smile when the last 5 out of 6 customers may have just ripped your head off over something you can't control. I get it on the front end of the store because I am in managment about the rising cost of milk, bread, eggs and all the other groceries. Like I can do something about it, I buy the stuff at the same price they do and I don't like it either. People need to vent and the sales clerks or the retail people are the punching bag. They know that for the most part we aren't supposed to say anything back out of line and they can get away with it. So maybe that clerk was having a bad day!

  16. #16
    Community Manager PatriceJ's Avatar
    Join Date
    Nov 2006
    Posts
    7,203
    Blog Entries
    3
    the fabric ladies at our local walmart are sweetie pies. every single one of them. they treat their customers like queens because (1) like i said, they're naturally nice folks; and (2) they know it's the customer traffic that will keep the department open ... we hope. i have also gotten great service in two other wm fab departments. and not-so-great service in one in southern florida.

    i'm treated well when i shop at hancock's. i assume it would be the same at joann's if i could ever find anything there i wanted to buy. at least they always say hello and goodbye when i browse there.

    and i've had some really great experiences with online vendors, too. and i've found a few i'll never shop with again.

    point being ... sales people are ... well ... people. that means some are good folks and some aren't, just like you'll find anywhere else.

  17. #17
    Super Member retrogirl02's Avatar
    Join Date
    May 2008
    Location
    IN
    Posts
    1,773
    Thanks everyone for your input. I'm over it and won't shop in that department again...quilt shops are nicer and when I know what I need, I can buy online too. Our Hancocks closed, which is a shame because people there seemed to know what they were doing and were always nice. I enjoyed shopping there and will miss that store.

    I still think Target should have fabric LOL but I'm not a purchaser, so what can a girl do but keep asking....maybe one of these days if I pester them enough they'll do it. :lol: I still go to JoAnns but it's not that close and with gas prices....I'd rather pay the difference to go to a nice quilt store close by.

    Everything happens for a reason.

  18. #18
    Super Member
    Join Date
    Dec 2007
    Location
    Daytona Beach Shores, FL
    Posts
    2,355
    Blog Entries
    1
    I've had really good luck at Walmart and the Joann people are truly nice, but sometimes rushed when a sales is going on. The quilt shop here seems like a private club and I feel like I've just dropped into a party uninvited. When I was looking for a machine they were too busy to take an interest and asked a new girl who didn't know much about the machines. to show them to me. Now I know they have classes etc. but someone could have at least tired to set a time for me to come when they weren't busy. I spent my $ somewhere else and it wasn't cheap.
    People are people. The last time I was in the material dept. at Walmart the clerk was helping me and I had about ten bolts of fabric for her to cut and another customer came up and told her she didn't know where to find a certain thing and she told her which aisle it was in and she'd help her in a minute, the gal left and came back and said she couldn't find it and was in a hurry for her to help her find it. I just shook my head and told her to show her I'd wait. The clerk was at a loss. It takes all kinds doesn't it.

  19. #19
    Banned
    Join Date
    May 2008
    Location
    Port Angeles, WA
    Posts
    12,753
    Quote Originally Posted by retrogirl02
    OH MY GOSH! I went to Wal-Mart for the first time in months and had to take a quick tour of the fabrics...how could I not? I found a couple pieces of must haves and waited in line to speak to the area assistant, proudly wearing a 10 year badge and I thought it must be my lucky day, someone who knows what they're doing.....

    I was talking to the kids about the quilt they'd go in to after I asked for a yard of each. When she handed them to me, she said I don't know who in their right mind would EVER consider putting black in a quilt (one of the two is royal with black and my son's favorite material yet). She rolled her eyes, said it's just not right and ticked me off.

    I asked about the interfacing/fusible web thinking well, :roll: everyone has a bad day...she said they're over there and I had to ask specific questions about the location, let her know I've not used it before and then had to guess what kind to get.

    I don't care how much I have to pay at the quilt stores, even though they aren't providing the freebie info they used to, I've never been treated like this. Is it just me venting or would this have ticked you off, too? Keep in mind this is 2 days later because I was afraid of how I'd come off a day or two ago LOL....might have been some choice lanuage going on, too!!

    PS why doesn't target have fabric???? I love target.
    i'm sorry you had that trouble. i love the gals in our fabric section. they are so friendly and very helpful

  20. #20
    Super Member retrogirl02's Avatar
    Join Date
    May 2008
    Location
    IN
    Posts
    1,773
    Thanks everyone....I guess not everyone's mamma taught them if you can't say anything nice, don't say anything at all. I just need to keep that in mind LOL. :D Maybe I was having a sensitive day, too.... :roll:

  21. #21
    Moderator tlrnhi's Avatar
    Join Date
    Jan 2007
    Location
    In the middle of a mess...
    Posts
    20,008
    I would go back and try again. It could have just been a bad day for everyone. It happens. But...if it happens again, take it up with the store manager and let them know what is going on.

  22. #22
    Banned
    Join Date
    May 2008
    Location
    Port Angeles, WA
    Posts
    12,753
    Quote Originally Posted by tlrnhi
    I would go back and try again. It could have just been a bad day for everyone. It happens. But...if it happens again, take it up with the store manager and let them know what is going on.
    I agree 100%

  23. #23
    Super Member
    Join Date
    Nov 2006
    Location
    Greenville, SC
    Posts
    1,907
    That sales person should not be in the fabric dept. That is obvious from the start! The walmart I go to has very knowledgeable people in the fabric department and I enjoy going there for the knowledge, and the great conversation I have every time I go. Every place and every one is different. There is going to be a bad pea in a pod every so often. Take it with stride. I would go again and check to see who is working and even speak to managment. I do. :D

  24. #24
    Super Member Joan's Avatar
    Join Date
    Jul 2007
    Location
    Pine Grove, California
    Posts
    2,846
    I can certainly understand your frustration and downright anger not to be treated appropriately in Wal-Mart. There are clerks like this everywhere, even some of the nicest quilt stores around. I always wonder what's going on in their life to be so grouchy and feel sorry for them. I try (and don't always do a good job at it) to treat other people like I want to be treated. Sometimes, a well placed kind word helps.....Life is hard (especially in this recession that we are in)

  25. #25
    Senior Member judee0624's Avatar
    Join Date
    Aug 2007
    Location
    So CA
    Posts
    931
    First of all, I NEVER shop at Walmart for anything as their business practices have upset me. I understand when some people have no where else to shop,they have to go there, but I have many choices,fortunately. I love the local quiltshops(LQS) and the extra you might pay certainly is returned in the personal attention and knowledgeable sales. I share ideas for projects with the LQS staff and they help me with all kinds of things, not just on the things they sell. I go to JoAnn for their sales on thread or other supplies that I can't get at the LQS. I don't like the quality of fabric at JoAnn at all. I guess I am spoiled but the quality is key. Even the fusible web I bought yesterday at 50% off was of a lesser quality than at Hancock. The simple rule of you get what you pay for applies.

    judee

Page 1 of 2 1 2 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO ©2011, Crawlability, Inc.