One of the first things my retailer told me about my Bernina 820 was to NEVER pull the thread out towards the spool.
When changing threads cut at the spool & pull out from the needle or there would be tension disc problems. So far I think I only forgot once & so far so good.

I am so glad you got it fixed. I do the same as sash now. I cut my thread at the top and pull it through the bottom. I read that tip from someone on here and whoever you are "thank you". It really makes sense because that is the way the thread feeds through the machine.

So happy you were able to get it fixed. You are obviously persistant and ingenious. So glad you didn't have to sendit off. A tool that may come in handy some day is one of the bent dental mirrors. I have one that I have had to put to use before. You might want to check on getting one of those. Handy for a lot of little things around the house.

they told me a dollar bills work for this too.

Congrats and job well done! happy you can sew again.

Good for you. Its amazing what we can do when we have to!!! Great job fixing your problem!! So many people are afraid to tackle a problem like that. So glad you were brave enough to try!!!!!

Good for you for solving your problems. We can do anything if we put our minds to it.

I am glad you got it fixed yourself.

wow!! good for you and your persistance!

I have the Janome 6600 and have always followed the instructions to do just this - cut thread and pull forward rather than trying to save a few inches of thread by pulling it backwards through the machine to un-thread it. Now I know why!! Love these stories based on the ingenuity and perseverance of woman!