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Thread: Need Help with blank White rectangle..........

  1. #1
    Super Member Tiggersmom's Avatar
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    Question Need Help with blank White rectangle..........

    On most of the threads, I get a blank white rectangle, except it says at the top "............videos" and it has a arrow button on the left hand side.....
    This just started tonight. Anyone else having this problem?
    I have to go to the top and select a different category or close down the site and then open it up again.

    I'm confused on how to fix this, Help Please.

    Jennifer
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  2. #2
    Moderator QuiltnNan's Avatar
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    tech needs to know what device you are using, what browser, etc.
    Nancy in western NY
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  3. #3
    Power Poster Boston1954's Avatar
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    I am having the same problem. I use internet explorer.
    Life is not a movie. No one is going to yell "CUT" when you make a mistake. - Anne L. Fulton

    I am from the South....39 miles south of Boston.

  4. #4
    Super Member cashs_mom's Avatar
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    I started having a problem with that this afternoon. Laptop, Firefox
    Patrice S

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  5. #5
    Senior Member Prettiptibbs's Avatar
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    Also having the square on top of the material one is trying to read...I have Internet Explorer and this only started happening today.
    Prettip

  6. #6
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    It's happening in chrome too.

  7. #7
    Super Member WMUTeach's Avatar
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    Ditto, Firefox and you can't get rid of the little bug-a-boo rectangle until you go to a new thread.

  8. #8
    Community Manager PatriceJ's Avatar
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    i also received an email about this.
    it does not happen to me.

    i will share this with tech support.
    unfortunately i suspect it will turn out to originate on the computers/devices of the effected members - not from the QB.
    fingers crossed they can at least suggest a solution.
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  9. #9
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    I use Chrome as my browser and had this happen this morning. I right clicked on the white box and chose Reload Frame. It went away and I could read the message. HTH

  10. #10
    Power Poster feline fanatic's Avatar
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    I also am getting this. I am using Chrome as my browser. Here is a screen shot of the problem. It just started today.
    Name:  Quilting board issue.jpg
Views: 84
Size:  167.7 KB

  11. #11
    Power Poster feline fanatic's Avatar
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    Oh and to make matters even more fun now I am seeing the actual video across the bottom of my screen. The video is constantly changing and the big white box I posted above is at the top of THIS thread. The video is hard placed over the quick reply box. I had to go into the advance option to get rid of the video. It is definitely embedded in the QB.

    Name:  Quilting board issue 2.jpg
Views: 82
Size:  75.2 KB

  12. #12
    Community Manager PatriceJ's Avatar
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    they are working to fix the problem.
    soooooo ... i guess it does originate within the QB ad system.

    i'm glad people reported it.
    they try to prevent pop-ups and other annoying ad content for us.
    I Quilt, I Nap, I Quilt Some More ... Aaaaah, The Good Life!

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  13. #13
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    I had the box appear all morning on my laptop. It didn't appear on other sites.
    Thanks for looking into it - Isn't present at the moment.
    Deb

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