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Need Help with blank White rectangle..........

Need Help with blank White rectangle..........

Old 02-19-2019, 05:55 PM
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Location: Arizona
Posts: 2,355
Question Need Help with blank White rectangle..........

On most of the threads, I get a blank white rectangle, except it says at the top "............videos" and it has a arrow button on the left hand side.....
This just started tonight. Anyone else having this problem?
I have to go to the top and select a different category or close down the site and then open it up again.

I'm confused on how to fix this, Help Please.

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Old 02-19-2019, 06:29 PM
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Location: western NY formerly MN, FL, NC, SC
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tech needs to know what device you are using, what browser, etc.
Nancy in western NY
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Old 02-19-2019, 06:56 PM
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Location: East Oklahoma - pining for Massachusetts
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I am having the same problem. I use internet explorer.
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Old 02-19-2019, 07:46 PM
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Join Date: Jul 2013
Location: Houston, TX
Posts: 6,680

I started having a problem with that this afternoon. Laptop, Firefox
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Old 02-19-2019, 10:17 PM
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Join Date: Aug 2010
Location: Malone, NY
Posts: 412

Also having the square on top of the material one is trying to read...I have Internet Explorer and this only started happening today.
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Old 02-19-2019, 11:18 PM
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Join Date: Jun 2017
Location: California
Posts: 441

It's happening in chrome too.
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Old 02-20-2019, 04:03 AM
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Join Date: Dec 2010
Location: Portage, Michigan
Posts: 3,881

Ditto, Firefox and you can't get rid of the little bug-a-boo rectangle until you go to a new thread.
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Old 02-20-2019, 06:02 AM
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Join Date: Nov 2006
Location: Southeast Georgia, USA
Posts: 8,890

i also received an email about this.
it does not happen to me.

i will share this with tech support.
unfortunately i suspect it will turn out to originate on the computers/devices of the effected members - not from the QB.
fingers crossed they can at least suggest a solution.
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Old 02-20-2019, 06:15 AM
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Join Date: Nov 2011
Location: West Virginia
Posts: 133

I use Chrome as my browser and had this happen this morning. I right clicked on the white box and chose Reload Frame. It went away and I could read the message. HTH
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Old 02-20-2019, 08:09 AM
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Join Date: May 2009
Location: NY
Posts: 10,568

I also am getting this. I am using Chrome as my browser. Here is a screen shot of the problem. It just started today.
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