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What can I do - getting logged out

What can I do - getting logged out

Old 01-24-2021, 04:23 PM
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Join Date: Nov 2014
Posts: 2,528
Default What can I do - getting logged out

I have to log in every time I visit QB and I wonder why. I check “remember me” but it doesn’t help. This started all of a sudden. A few years ago I had same issue, then it mysteriously corrected. I’m getting my password memorized this way ha ha.
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Old 01-24-2021, 05:10 PM
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Join Date: Mar 2011
Location: Ontario, Canada
Posts: 39,522

I always log in each time since Remember Me never worked for me.
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Old 01-24-2021, 05:37 PM
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Join Date: Jul 2010
Location: Bobcaygeon,On./ Bonita Springs, Fl
Posts: 1,015

Doesn’t always work for me either so tonight I had to go to files to
Find out what I did wrong to log in !
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Old 01-25-2021, 09:53 AM
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Join Date: Nov 2020
Location: USA
Posts: 452

hmmm, I'm still in. Do you turn your computer off daily? Perhaps it is that.
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Old 01-25-2021, 06:14 PM
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Join Date: Mar 2015
Location: Denver, CO
Posts: 2,818

Are you using the same browser you have in the past? I think that Firefox clears all the cookies when you close the browser. Don't know if other browsers do that. I also have a cleaner that is run when I turn on the computer and use some other times as well.

Janey - Neat people never make the exciting discoveries I do.
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Old 01-26-2021, 09:28 AM
Join Date: Dec 2017
Posts: 54

If you are getting logged out even when checking the "remember me" box, this is an indicator that your cookie file for the site is no longer functioning and it needs to be deleted so a new one may be created.
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