Disappointed in Fabric Purchased via Internet
#81
Senior Member
Join Date: Oct 2010
Posts: 853
I am sorry that happened to you. It has happened to me in the past until I learned to ask for a swatch if something had to match exactly. I once had a customer who wanted dark gray sashing for the quilt I was making. According to desciption and picture I ordered only to receive a dark green. Next time I asked for a swatch and she was happy. I am STILL using that dark green up. It was returnable but that didn't seem practical because of the cost of return shipping.
#82
Originally Posted by lisalovesquilting
Someone may have already mentioned this. Thousands of Bolts has a way that you can click on the focus fabric and find other fabrics that match the spot you clicked on. Very cool and fun. I had good luck doing this. And Thousands of Bolts prices are great and good service.
#83
Originally Posted by Eldene
Can some of you list some of your favorite On Line Quilt Shops. I have never ordered on line my self. I have order over the phone a couple of times.
Thank you, love this message board!!!!
Thank you, love this message board!!!!
#84
Super Member
Join Date: Apr 2010
Location: Galveston Texas
Posts: 1,596
My shop closed up after Ike, so I order mostly on line. Mostly the fabrics are brands that I am familiar with and know they are quality fabric. I have never had a problem. Monitors are different but usually they will put color in the description, read that.
Most online stores are also have store fronts, so they stand behind their fabric. If you are disappointed, I would call and talk to them. I'm sure they will want you to be happy about your purchase. I have had great customer service from all that I have dealt with.
Most online stores are also have store fronts, so they stand behind their fabric. If you are disappointed, I would call and talk to them. I'm sure they will want you to be happy about your purchase. I have had great customer service from all that I have dealt with.
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grandmabunny
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