Go Back  Quiltingboard Forums >
  • Main
  • Is the customer "always" right? >
  • Is the customer "always" right?

  • Is the customer "always" right?

    Thread Tools
     
    Old 12-31-2012, 02:34 PM
      #11  
    Senior Member
     
    Join Date: Aug 2008
    Location: Northern Virginia
    Posts: 506
    Default

    Originally Posted by Scissor Queen
    When it's all said and done it's her quilt. It doesn't matter if it's your taste or colors or whatever. The only thing that matters is she's paying for it and it's her quilt.
    That's what I was thinking, but like McFay says, "get 1/2 up front." I don't believe it is a matter of the customer being right or wrong, just happy.
    Maribeth is offline  
    Old 12-31-2012, 02:40 PM
      #12  
    Super Member
     
    jillaine's Avatar
     
    Join Date: Feb 2011
    Location: California Girl exiled in DC
    Posts: 1,337
    Default

    Here's how I'd respond:

    "I love how you want to find a way to make the quilt work with the colors in your room. That said, I'm concerned that those colors won't go with the OSU colors that will make up the main part of the quilt. To give you a sense of that, here's a mock-up drawing of what it would look like with the colors you'd like to add, and what it would look like keeping to the OSU colors. Which one do you want me to make?"

    And then you go with what she says, and you definitely get cost of materials up front.

    Good luck
    jillaine is offline  
    Old 12-31-2012, 02:57 PM
      #13  
    Super Member
    Thread Starter
     
    Buckeye Rose's Avatar
     
    Join Date: Jan 2011
    Location: Monroe, IN
    Posts: 2,283
    Default

    I have already received half of the quoted price...that way I am covered for the cost of materials if she doesn't pay second half. I agree with the mock up idea and will see what I can make up....I don't have EQ, so will just draw up something and show her.
    Buckeye Rose is offline  
    Old 12-31-2012, 03:20 PM
      #14  
    Super Member
     
    Join Date: Jun 2011
    Location: Michigan. . .FINALLY!!!!
    Posts: 6,726
    Default

    Her quilt her colors. Too bad she doesn't just want blue and maize GO BLUE!!!!!
    auntpiggylpn is offline  
    Old 12-31-2012, 04:05 PM
      #15  
    Power Poster
     
    dunster's Avatar
     
    Join Date: Mar 2009
    Location: Lake Elsinore, CA
    Posts: 15,163
    Default

    To me, OSU means the Beavers (Oregon State University), so brown goes great!
    dunster is offline  
    Old 01-01-2013, 02:46 AM
      #16  
    Senior Member
     
    skothing's Avatar
     
    Join Date: Jun 2010
    Location: Galloway,Ohio
    Posts: 616
    Default

    I've made several OSU quilts. One was raffled off We made 3,500 on that one.. But when I do consignment everything is agreed on when the deposit of 50% is received . No changes unless 20% surcharge plus costs of materials.. Good luck!
    skothing is offline  
    Old 01-01-2013, 03:56 AM
      #17  
    Super Member
     
    Join Date: Dec 2010
    Location: New York City/Manhattan
    Posts: 1,316
    Default

    have your label read "commissioned by ----, executed by (your name). That way, you get the credit for a well-made quilt.
    nycquilter is offline  
    Old 01-01-2013, 04:02 AM
      #18  
    Super Member
     
    Join Date: Aug 2011
    Location: NY
    Posts: 2,497
    Default

    If she's paying for it. You should give her what she wants. You could always show her two samples on the computer or graph paper and pencils what her request and another you believe would look like and have her decide. Ultimately she's paying. You can have something on the label that clarifies that the colors were that of the recipients choice. ??? I'm sure there's some tactful way of stating that, that would make her proud and cover your butt all at the same time. "Colors lovingly chosen by_____" and "Pieced and quilted by_____"
    orangeroom is offline  
    Old 01-01-2013, 05:06 AM
      #19  
    Super Member
     
    Join Date: Jun 2010
    Location: England Alton Towers
    Posts: 6,673
    Default

    Make a carefully worded label. Designed by ...her name and quilted by your name... So you are not responsible for the pattern colour choice.
    DOTTYMO is offline  
    Old 01-01-2013, 06:31 AM
      #20  
    Super Member
     
    Join Date: Apr 2010
    Location: Illinois
    Posts: 9,312
    Default

    If you have already brought up the "potential" issue witht the colors, doing a mock up is the only other option. If she says go forward with the original plan, drop it , its her $$$.
    Lori S is offline  
    Related Topics
    Thread
    Thread Starter
    Forum
    Replies
    Last Post
    bearisgray
    General Chit-Chat (non-quilting talk)
    65
    02-01-2024 09:04 AM
    Kitsie
    Main
    20
    12-25-2014 12:04 PM
    amandasgramma
    Pictures
    47
    11-13-2012 04:21 AM
    DogHouseMom
    Main
    55
    05-23-2011 10:46 AM
    butterflywing
    General Chit-Chat (non-quilting talk)
    43
    07-15-2010 12:58 PM

    Posting Rules
    You may not post new threads
    You may not post replies
    You may not post attachments
    You may not edit your posts

    BB code is On
    Smilies are On
    [IMG] code is On
    HTML code is On
    Trackbacks are Off
    Pingbacks are Off
    Refbacks are Off



    FREE Quilting Newsletter