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01-01-2013, 07:41 AM

#11

Tink's Mom

Super Member

Join Date: Oct 2008

Location: chicago, IL

Posts: 9,589

They are a wonderful company...love their fabrics and prices....my ONLY complaint is that I would like to see the fabric shipped a little quicker....

01-01-2013, 07:41 AM

#12

SouthPStitches

Super Member

Join Date: Sep 2011

Location: So Plymouth, NY

Posts: 2,502

They are definitely my go-to company. Last month, I had ordered 5 yards of fabric. Got an email from customer service stating that they were sold out and would not be getting anymore of that particular fabric. I decided to substitute another and was emailed once again that they were waiving the shipping cost for me, since they weren't able to provide my original choice. They didn't have to do that! With the high price of fabrics, CT is wonderful for building your stash. I also like their thread.

01-01-2013, 08:57 AM

#13

wishfulthinking

Senior Member

Thread Starter

Join Date: Nov 2010

Location: North Carolina

Posts: 865

Wow! That's incredible! That makes me remember...a recent order I made from Fabric.com somehow never got filled and I had to call three times to get the order placed after that. In the end, they overnighted my order for free. After a pretty bad glitch, they came through in good way!

01-02-2013, 04:25 AM

#14

topstitch

Senior Member

Join Date: Mar 2011

Posts: 471

I love them and their great customer service also

01-02-2013, 04:43 AM

#15

jstorm67

Junior Member

Join Date: Sep 2009

Location: Michigan

Posts: 115

I had the same thing happen to me. I bought 6 different fabrics to make my husband a quilt. It was about 3 months before I actually opened the fabric and when I did I found 1 with a hole in it. I emailed them they sent me another full yard of the same fabric. They are awesome. I will order from them again and when I get it I will open it right away to see if any of the fabric is flawed

01-02-2013, 04:49 AM

#16

MaryKatherine

Super Member

Join Date: Sep 2010

Location: Guelph, On. -

Posts: 2,021

They have my orders exclusively. I have never had a problem, their prices are reasonable and their shipping policy to Canada is sterling. They are the only american supplier I buy from. (except when I TRAVEL to Penn.)
MaryKatherine

01-02-2013, 05:06 AM

#17

karenpatrick

Super Member

Join Date: Feb 2011

Location: Rosedale, Indiana

Posts: 2,003

They are one of my favorite places to shop.

01-02-2013, 05:23 AM

#18

luci4

Senior Member

Join Date: Nov 2011

Location: Minnesota

Posts: 726

I have ordered from them and have not had a problem with shipping time.

01-02-2013, 05:45 AM

#19

coopah

Super Member

Join Date: Dec 2011

Location: Horse Country, FL

Posts: 7,341

It's a company that does well in all areas. They are the only ones I use when shopping online. I have always been happy with the quality and the quickness of shipments. :-)

01-02-2013, 06:00 AM

#20

kydeb

Super Member

Join Date: Mar 2011

Posts: 1,075

Yep! I love Connecting Treads too! I use their thread and have ordered kits from them. The kits always have plenty of fabric! I haven't had any issues to call customer service for but I did call them before the first time I ordered the Essential Pro thread to try in my longarm. They were extremely helpful and told me that if I didn't like it, send it back and they would refund the money. Can't beat them!!