MSQC second magazine
04-24-2014, 07:43 PM
#46
Junior Member
Join Date: Dec 2010
Location: Huntsville, AL
Posts: 229
Received the second Block magazine today
04-25-2014, 04:43 AM
#48
Super Member
Join Date: Dec 2011
Location: Horse Country, FL
Posts: 7,341
Not everyone will be happy with the way a business works all of the time. Having lived in a business family all my life, I know that well. If you don't like the way it's done, vote with your feet and wallet. For me, it's worth the wait and the cost is well worth it. The quality of the papers used is much better than most I see these days. If you order the digital, you won't have any wait time. If you are consistently unhappy with the service, then unsubscribe. Complaining here doesn't really address the issue for you. IMHO
04-25-2014, 06:04 AM
#49
Senior Member
Join Date: Jul 2010
Location: Richmond, VA.
Posts: 348
I haven't gotten my new issue yet. I have a new mailman so he doesn't fully appreciate how I'm looking forward to receiving it. Time to break him in.
I enjoy doing business with MSQC. Their customer service is refreshing. I like the friendly funny emails letting me know when a new tutorial is out, when they receive an order and another one telling me when they ship. It does build the excitement in me, because I know the product is on the way. Come on Block #2! I'm a waiting and I know it will be worth the wait and then some.
For those who have received, could you please share the list of the blocks in #2?
I enjoy doing business with MSQC. Their customer service is refreshing. I like the friendly funny emails letting me know when a new tutorial is out, when they receive an order and another one telling me when they ship. It does build the excitement in me, because I know the product is on the way. Come on Block #2! I'm a waiting and I know it will be worth the wait and then some.
For those who have received, could you please share the list of the blocks in #2?
04-25-2014, 06:05 AM
#50
Power Poster
Join Date: Jan 2011
Location: Southern USA
Posts: 16,073
I think it's a poor business model to charge the customer every time the mag ships. It would be in their best interests to go to a yearly model, because as it is, I'm not sure that the original poster is the only one who thinks, "gee, they charged my account two weeks ago, why hasn't my mag shipped." This is not something they want their customers to think 6 times a year
And I think it's an understandable for the OP to be a little perturbed. And the justifications? To order a magazine subscription even with the old model and have to wait EIGHT weeks to get an issue is really poor in the digital age and shouldn't be used to justify practices now. I could see it when they had to type each label on a typewriter or something, but there's no excuse today.
And I think it's an understandable for the OP to be a little perturbed. And the justifications? To order a magazine subscription even with the old model and have to wait EIGHT weeks to get an issue is really poor in the digital age and shouldn't be used to justify practices now. I could see it when they had to type each label on a typewriter or something, but there's no excuse today.
I think MSQC is dedicated to making a success so I'm sure every possible way to improve will be their priority. MSQC is turning the quilt industry in a new direction. They are creating a stir in the small business world. They have national attention now.
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