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    Old 02-12-2011, 03:43 PM
      #51  
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    p38flygirl's Avatar
     
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    It could be the weather thing..UPS is way behind on shipping..I have sent 2 pks recently by 2 day select and they did not arrive on time...They don't believe in shipping thru rain, shine, sleet, or snow...They close...
    I have never had shipping problems with the store..
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    Old 02-12-2011, 04:27 PM
      #52  
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    I've never had a problem with thwm. Give it a little bit of time, I would call or email. They will make it right whatever the problem
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    Old 02-12-2011, 04:31 PM
      #53  
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    I just received an order from them. I thought they were very timely. No complaints from me.
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    Old 02-12-2011, 04:47 PM
      #54  
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    I think anything on the Mid to East side of the continent require an extra helping of patience from us this year. :-)
    Marysewfun
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    Old 02-12-2011, 04:53 PM
      #55  
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    I order from them and never had a problem-- remember they had tons of snow and perhaps the store was closed
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    Old 02-12-2011, 04:56 PM
      #56  
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    I've always had great service from them. Other orders I've placed lately have been taking a REALLY long time to get here, and that's through USPS and Fed Ex. This crazy snow has everything behind. Today I received an invitation to an event that was held yesterday --- and the envelope was mailed over a week ago from the next city over!
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    Old 02-12-2011, 05:08 PM
      #57  
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    I tried to place my order again tonight and it went right through. I really think that area has had a lot of weather problems.
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    Old 02-12-2011, 05:15 PM
      #58  
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    Never had a problem. I particularly like their fabrics because their catalog represents the colors EXACTLY.
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    Old 02-12-2011, 05:18 PM
      #59  
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    Agree with that 100%. I've had problems from some of the other web sites and catalogs.
    Originally Posted by MadQuilter
    Never had a problem. I particularly like their fabrics because their catalog represents the colors EXACTLY.
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    Old 02-12-2011, 05:31 PM
      #60  
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    When i ordered from them, i got quick response to an email, and great customer service
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