Block of the Month-am I being unreasonable?

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01-09-2011, 11:44 AM

#61

Dee Dee

Super Member

Join Date: Oct 2009

Location: Georgia

Posts: 1,110

Similar thing happened to me. I dislike the substituted fabric so much that I never finished the 2008 BOM. They said they could not get the original fabric in and the substitute they chose was the best they could do. I was very disappointed.

01-09-2011, 12:27 PM

#62

Matilda

Super Member

Join Date: Feb 2010

Location: Michigan

Posts: 2,199

I would complain too. They should let you pick the fabric so long as it is within the price range of the fabric in the original kit.

Quote:

Originally Posted by BfloDd

I have participated in A block of the month at mt LQS. Bought the blocks finishing kit and backing there. Investing quite a bit of money happily because I planned to usE the quilt as the center of a bedroom remodel. There was quite a bit of fabric in the finishing kit and I have struggled putting it together because I hate two of the fabrics when they are together. I have frequently mentioned to the store owners that my quilt top is not turning out as pretty as the one they displayed in The shop. Recently I finally realized that they had given me a different fabric and asked the owner who finally admitted that half of the participants were given different fabric due to a supply problem said there wasn't any other choice. I honestly think they made an awful choice with the fabric substitution and think I should have been told I was getting something different than what I ordered. Have you had this happen? Am I being unreasonable? I feel duped.

01-09-2011, 12:47 PM

#63

JeanDal

Senior Member

Join Date: Oct 2008

Location: Gladewater, TX

Posts: 590

No, you are not being unreasonable. You should have been able to sub what you wanted.

01-09-2011, 12:50 PM

#64

Cyn

Super Member

Join Date: Aug 2010

Location: Jacksonville NC

Posts: 6,510

I would not be happy bout this at all!

01-09-2011, 12:53 PM

#65

Diecy

Junior Member

Join Date: Dec 2010

Location: Bentonia, MS

Posts: 106

Not unreasonable. The should have contacted you and let you know of the fabric change and ask if you still wanted to purchase the kit. That's only common courtesy and good customer relation practice.

01-09-2011, 12:54 PM

#66

joy

Senior Member

Join Date: Nov 2006

Location: new zealand

Posts: 769

You should be reimbursed.... take the offending fabric back, whether it has been cut or not.... and demand another material or else be reimbursed.... not your fault at all...

01-09-2011, 12:56 PM

#67

AnnieH

Super Member

Join Date: Dec 2010

Location: North Essex, England

Posts: 1,108

No, definitely not unreasonable.

01-09-2011, 12:59 PM

#68

MadQuilter

Power Poster

Join Date: Mar 2009

Posts: 15,639

I think they should have posted a disclaimer that some of the fabric may be different. Then you could have checked to see if you like it. That said, as soon as you realized that you didn't like the fabric, why didn't you pick up a fabric that you DO like? I know it is extra expense but in the end, the substitution might be the perfect fabric for a different project.

01-09-2011, 01:45 PM

#69

Sewfanatic40

Member

Join Date: Jan 2011

Location: indiana

Posts: 4

I dont think you are being unreasonable at all they could have at least told you or ask maybe took up a poll

01-09-2011, 02:07 PM

#70

bigsister63

Super Member

Join Date: Jul 2010

Location: Ohio

Posts: 2,148

You should "demand " your money back since you do not really like the substitute fabric. If you liked the fabric choice that would be different. The kit and all materials should be refunded even if cut. This can be a very expensive projectt. If they give you any hassel then do not shop them any more. The economy is too tight for stores to lose customers.