"Quilt" magazine and their strongarm renewal tactics

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01-21-2011, 02:27 PM

#21

Frankie

Senior Member

Join Date: Aug 2010

Location: Nova Scotia, Canada and Florida.

Posts: 357

As luck would have it I just got a notice in the mail about a subscription for Quilters News Letter. I looked all over the page but could not find a spot where they said automatically renew. Now I'm not so sure I want to subscribe just in case there is some print about auto renew in size 2 font that I don't see.

01-21-2011, 02:32 PM

#22

davidwent

Senior Member

Join Date: Dec 2010

Location: Ayer Ma.

Posts: 489

Quote:

Originally Posted by Eddie

I called them just now and gave them an earful of what I thought of it. They apologized, said it was a form letter, blah, blah, blah. I told them to cancel me and to never contact me again.

Good for you Ed! Unfortunately it is not only quilting mags I had the same exact trouble with "The Artist Magazine" If you don't tell them after getting a free trial and just ignore the notice they will assume you want it.
David

01-21-2011, 02:34 PM

#23

gale

Super Member

Join Date: Apr 2007

Location: North-Central Indiana

Posts: 4,909

Quote:

Originally Posted by QuiltingGrannie

I had the same thing happen with Country Living Magazine. I wrote "Cancel" on the invoice and sent it back - twice. The third time I reminded them that I had told them to cancel it two times before. I hope it worked this time.

They are trying to get people to pay with the fear of having it go against their credit rating!

Country Living is the WORST! First people don't get all of their issues and then they are auto renewed even if they didn't want to be. I'll never subscribe to that magazine again.

01-21-2011, 02:34 PM

#24

quiltsRfun

Super Member

Join Date: Jun 2008

Location: Utah

Posts: 8,844

Thanks for the warning. I'll watch for the notices from my current magazines to make sure I don't get caught on this.

01-21-2011, 02:35 PM

#25

auntmag

Super Member

Join Date: Jun 2010

Location: SW Colorado

Posts: 1,102

I get renewal notices from some of the mags with the first issue that I receive. Very annoying.

01-21-2011, 03:15 PM

#26

Lori S

Super Member

Join Date: Apr 2010

Location: Illinois

Posts: 9,312

I had the same thing happen to me they sent me a Try Me offer , the offer clearly stated if you do not like it , do nothing . Well I got the same "Nasty gram" you got. All I kept thinking was , now I 'll never subscribe. I got about 5 of those 'Nasty Gram's" and after each one called them and got the same appology ... and "oh it was an error, we will make sure it never happens again". Well I guess they must think we have all lost our memories and if we get one of those letters we will rush off to send them a check.
It is terrible what tactics some of the companies are resorting to these days.

01-21-2011, 03:23 PM

#27

MadQuilter

Power Poster

Join Date: Mar 2009

Posts: 15,639

Quote:

Originally Posted by np3

Did one of the notices ask you to mark No thanks if you didn't want to renew? Most subscriptions automatically renew if you don't send in a cancellation notice.

Really? My subscriptions (and I've had a lot) ALL had a time limit. As the time came closer, they would start marking the magazine with all sorts of "NOTICES" - from "your subscription is running out" to "This is your last issue! RENEW NOW!"

I have NEVER gotten a "pay up" notice like that. Question: I assume you have not been getting the magazines?

01-21-2011, 03:26 PM

#28

Murphy

Super Member

Join Date: Oct 2010

Location: Iowa

Posts: 8,816

I concur. If you pay for a year and decide not to renew then you are done with them. There is no "automatic renewal" situation here. I understand your concern.

01-21-2011, 03:41 PM

#29

Margie

Super Member

Join Date: Mar 2007

Location: Murrysville, PA

Posts: 3,007

I would still contact the BBB....this is unacceptable.

01-21-2011, 04:03 PM

#30

Eddie

Super Member

Thread Starter

Join Date: May 2009

Location: Arkansas

Posts: 3,061

Quote:

Originally Posted by MadQuilter

Question: I assume you have not been getting the magazines?

Actually, my subscription doesn't run out until April 2011. When I signed up back in January 2010, my first issue came in April 2010. So my subscription really is just now running out. Yet, they've been dunning me for months to renew, and today I got this notice saying that I was going on their "bad pay list". When I called them this afternoon, I spoke with a supervisor there and told here that I thought their notice was totally unacceptable and that I could not believe a company like them would send out something like that. She got both barrels from me.