vjengels

I am very sad today, I ordered the Jinny Beyer Palette Super set last month to make that fabulous 'woven ribbons' quilt in McCalls Quilting last month... it was on backorder, w/estimated shipping in early March; when I placed my order... okay, it's really pretty so that makes sense... I thought I'd check on the status yesterday, today a reply came back that it was shipped on 2/25 along with a priority tracking #, went online to USPS, it seems it made it to Denver Co. sorting facility just fine... on 2/26... but, no record of it after that.... I am maybe 10 miles from that facility, it could walk to my house in a day, heck had I known they'd have trouble I would've offered to pick it up on my way to or from work, I go right by there! AAAAARRRRRGGGHHHH! I'll give it a couple days before I contact them again.... but I wanted to HOLD MY FABRIC!

Quilter7x

Will they send you another one if the original one doesn't show up?

Maribeth

Give the store a call and have them take care of researching this or have them re-send a new one at no cost to you. This is the shipper's responsibility according to the credit card company I contacted about a similar issue a few years ago.

btw, Did you get it from Jinny's shop in Great Falls, Virginia? That is just down the road from me. I shop there with way to much regularity and have found most of the staff there to be very helpful.

BKinCO

OH MY GOODNESS!!! This is bad ( that your palette is lost) and DOUBLE BAD that they are back in stock (I NEED this palette!!!) Keep us posted on what happens!

dglvr

Go figure. Bills make it just fine. :shock:

amma

I hope your package finds it's way to your home soon :D:D:D

vjengels

dglvr, Amen to that! I'll give the postman a couple days to look thru the rain, sleet, etc, etc, for my treasures before I take my next step, which'll probably be to find out what the replacement policy is from Jinny on a priority shipment, or what needs to happen for the postman to cough up some cash.
I keep trying to find ways to NOT finish the log cabin I have on the design wall, but things keep pushing me back there. That reminds me... I returned a bathing suit to Lands End a couple weeks ago... thru USPS ( insured) I haven't heard from them, maybe I better make a call....

littlehud

That is so frustrating. I hope they find it or you can get a replacement.

Gramof6

I am so sorry that this has happened but I would bet that the Shop will make it right with you. I sure hope so! Good Luck.

BellaBoo

I know how expensive that line of fabric is. If the shop is worth it's name a new set would be sent to you free of charge if the order stays lost.