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Thread: The USPS is on a vidictive binge ... at least it looks like it.

  1. #1
    Super Member J Miller's Avatar
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    The USPS is on a vidictive binge ... at least it looks like it.

    I just received a Singer machine motor from another forum member. Or I should perhaps say, I received what was left of a Singer machine motor.
    It arrived in a small cardboard box that was wadded up, mutilated, holed and taped up, and crushed.
    The cast iron motor mount attached to the motor was broken, sheared off where it transitions from the motor to the pilar. The brush caps, both of them, are shattered. The rest of the motor looks to have survived but without the brush caps is dead on arrival.

    The sender packed it in bubble wrap and that should have been sufficient. But with the USPS closing down many of the sorting stations it's my theory those that are still open are so overworked that they no longer care about what they are doing and simply throw the things around as fast as they can to get them moved along.

    I don't know what to do about this, we didn't put insurance on it, and you know the management at the USPS will claim it wasn't packaged good enough. Pass the buck, blame anybody, never accept the responsibility.

    Basically I posted this to let everyone know that when you ship something you need to over pack it.
    When you think you have it packaged good enough, put two more layers on it.
    Maybe even three.

    I think this is going to be a really crappy week.

    Joe

  2. #2
    Senior Member cmrenno's Avatar
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    I think that the morale at the Post Office is very low right now and a lot of the people who work there don't give a flying fig. Its too bad because I think the Post Office will become a thing of the past.

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    For at least a few years much of the long distance transport is NOT done by USPS- They subcontract out to UPS. I doubt UPS has any incentive to treat their main competitor's package gently! There used to be a small basic amount of insurance on all shipped packages included in the price. Definitely report the damage- take all packaging with you!

  4. #4
    Super Member J Miller's Avatar
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    cmrenno,

    I do believe you are correct. What I have seen is the post office higher ups are playing politics with the sorting stations.
    They are closing the ones that are running fairly efficiently and moving that mail to other stations that are already running very slow. They are deliberately sabotaging the system.
    I suspect it will be like the phoney gas shortage of 1973. When they get a big enough rate increase suddenly all the stations will be open again and things will run well for a while. Then they'll do it all over again.


    JMHO

    Joe

  5. #5
    Member jrrotunno's Avatar
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    I have long tried to support the USPS whenever I could. But I totally agree with you that they seem to be treating packages extremely carelessly lately. I even had a 1st class large envelope damaged recently. I am very nervous about a parcel post item I am currently waiting on. And I think my loyalty is about gone
    Janyce

  6. #6
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    My DBF works for the USPS. True, morale is low, and some of the other issues mentioned are also true, but there are other things that come into play. Bubble wrap does help cushion things, but if the bubbles pop, theres NOTHING BUT AIR to cushion the item. If the tape on the outside of the box was left even a little bit loose it can catch in the machinery and then the entire box and contents can be damaged. This is true for the other carriers too. The USPS is really working hard to improve customer service - it may be worth a visit to your local PO to talk with the postmaster there. If you go at a less busy time of day they may have more time to help you. These can things happen with all the carriers - my BF's brother works for UPS and says they are having similar issues.

    Sadly I purchased a cute li'l child's singer from an ebay seller who packed it by nestling it in a box filled with packing peanuts. Well... they shifted, the machine slid and the thread pin poked through the box and was badly bent. This is from a seller who had a great rating. In this case it's clear the packaging was the problem.

    It's hard to know for sure how the damage happened to your motor, but the postal workers I know (and I know lots of them!) DO really care. They truly don't want to deliver anything that's been damaged.

  7. #7
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    Did you see the report and video of a delivery guy pitching a big screen TV over a 6 foot fence? It was marked Fragile-Big Screen TV on the box. If they do that to a TV box just imagine what they do to smaller ones and pack accordingly.

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    Quote Originally Posted by Tartan View Post
    Did you see the report and video of a delivery guy pitching a big screen TV over a 6 foot fence? It was marked Fragile-Big Screen TV on the box. If they do that to a TV box just imagine what they do to smaller ones and pack accordingly.

    please do NOT believe everything you see on the computer...IF the guy could really "pitch" a tv that big, don't you think he would have a better job than delivering the mail/packages?

  9. #9
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    Well it wasn't on the net, it was on the News. If you can't believe the News......?

  10. #10
    Senior Member paulettepoe's Avatar
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    Quote Originally Posted by jaciqltznok View Post
    please do NOT believe everything you see on the computer...IF the guy could really "pitch" a tv that big, don't you think he would have a better job than delivering the mail/packages?
    I did not see this on the computer. I saw this on TV and the owner of FED EX addressed this incident. Needless, to say...the dude doesn't work there anymore. I think it was a 60 mins or something like that.
    It wasn't a TV, it was a computer monitor.
    Some people visit paradise, I live there.

  11. #11
    Power Poster miriam's Avatar
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    I can't remember ever having any trouble with anything they have shipped either to me of by me. I don't see a picture of an un-opened box.
    NEVER let a sewing machine know you are in a hurry.
    good mothers let you lick the beaters - great mothers turn it off first

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    I did not send a pkg. but on Jan. 27th I mailed my daughter a birthday card. Her birthday is Feb 1st. She lives an hour from me. She did not receive the card until Feb. 17th. It had no post mark on it only a bar code. It was not damaged in any way either. Wonder what happened there?

  13. #13
    Power Poster miriam's Avatar
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    I sent each of my DGKs a valentine. The eight year old went for the mail. Brought it in and there wasn't one for her. She called in tears. "Grandma did you forget something???" "WHA???" "Grandma, everybody but me got a Valentine." I assured her I sent one. She went out and retraced her steps - she had dropped it on her way in the house. She called back and was very happy she found it.
    NEVER let a sewing machine know you are in a hurry.
    good mothers let you lick the beaters - great mothers turn it off first

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    Super Member Charlee's Avatar
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    Postal employees are human, and as such, you're going to get the occasional bad apple, and even more often, human type mistakes.
    One day, you'll only be a memory for some people. Do your best to be a good one.

    http://charleeturner.blogspot.com

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    Super Member justflyingin's Avatar
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    Quote Originally Posted by Jackie Spencer View Post
    I did not send a pkg. but on Jan. 27th I mailed my daughter a birthday card. Her birthday is Feb 1st. She lives an hour from me. She did not receive the card until Feb. 17th. It had no post mark on it only a bar code. It was not damaged in any way either. Wonder what happened there?
    I think it got dropped somewhere, lost for a couple of weeks. Someone could have taken it to her faster on foot.

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    I saw it on the news as well, and here is the video of the fed ex guy tossing the package over the fence.

    http://www.youtube.com/watch?v=PKUDTPbDhnA

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    You can't believe a lot of the liberal news media.

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    its not just the sorting stations with poor work ethics -there are a lot of the older postmen retiring and the young ones taking over don't do the job they are paid to do.It took 22 days for a letter to arrive from in town and it was ripped up and it looked like they used it to wipe their muddy boots on.And the mail jeep is parked in front of my house to do the door to door delivery and the 20ish mailman never leaves the jeep-sits there on his cell phone smoking and drinking coffee.They have replaced the remarks about the city workers leaning on their shovels

  19. #19
    Super Member Charlee's Avatar
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    A few bad apples will spoil the whole barrel.. ~shrug~
    One day, you'll only be a memory for some people. Do your best to be a good one.

    http://charleeturner.blogspot.com

  20. #20
    Power Poster miriam's Avatar
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    If you think about how many times you get mail and everything is ok - it is a very small amount that is NOT ok. FOCUS.
    NEVER let a sewing machine know you are in a hurry.
    good mothers let you lick the beaters - great mothers turn it off first

  21. #21
    Super Member J Miller's Avatar
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    I feel better today.

    Yesterday I started this thread because a small box containing a metal bodied motor with a cast iron bracket was delivered broken. It was a good little motor before some one(s) played basket ball with the box.

    Fast forward to today.
    I just got another box from another forum member with a Bakelite motor and lamp, a foot controller and some attaching parts. All parts wrapped in bubble wrap and packed in a larger flat rate box.
    It arrived in good condition, all parts in good shape. No damage of any kind.

    The box yesterday came from California.
    The box today came from Illinois.

    Not trying to make anything out of this other than to report two different boxes from two different places in the country and they arrived in different conditions.

    There is still no excuse for this kind of damage. I will not forgive them that.

    Now, I just had a thought about another shipment I received last month.

    I'd ordered some treadle parts from a company in Australia. Paid for it and somehow I managed to give them the wrong street number.
    That package left the AU postal system, came to the US, went through customs then made it here to IL before being sent back to Australia because of "NO SUCH ADDRESS". The seller sent it out again with the correct address on it and it repeated it's journey. Double custom stickers, double everything, and finally arrived to me in perfect condition.

    Those who try to be sympathetic to or make excuses for a damaged package will find it falls on deaf ears with me.
    There are too many cases of packages arriving under extreme conditions without damage for me to believe that all of them couldn't be delivered the same way.

    Joe

  22. #22
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    One thing to remember always take a picture of what you are mailing.Always add extra Insur.Only cost 2$ for an extra hundred.Take to a mail box place to mail,let the package it.Sorry about all this.Have a great week.

  23. #23
    Super Member Sandygirl's Avatar
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    Quote Originally Posted by Tartan View Post
    Did you see the report and video of a delivery guy pitching a big screen TV over a 6 foot fence? It was marked Fragile-Big Screen TV on the box. If they do that to a TV box just imagine what they do to smaller ones and pack accordingly.

    I think that was United Parcel.... Not USPS.
    Sandy
    Sandygirl

    Janome 9900 / Janome 9700 / Janome Decor 3050 / Janome 1100D serger
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    As a USPS retiree I know some of the bad things that happen to parcels and letter mail. Most USPS employees take pride in their jobs and are overworked because of hiring freezes and threats of closures and no Saturday delivery. However, in the video of the the computer monitor being thrown over the fence, please do not confuse USPS with Fed EX. They are 2 different delivery services. You have people who don't care in the USPS, UPS and FedEx.

  25. #25
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    Quote Originally Posted by jrrotunno View Post
    I have long tried to support the USPS whenever I could. But I totally agree with you that they seem to be treating packages extremely carelessly lately. I even had a 1st class large envelope damaged recently. I am very nervous about a parcel post item I am currently waiting on. And I think my loyalty is about gone
    Janyce
    I agree also.I have had fabric delivered with the end of the packet torn off, another envelope twisted and covered in grease, and to top it all of, my DD bought me a Singer 99K that had a perfect case before it was shipped to me. When I got it the case was in pieces. Luckily the machine is fine and the top of the case is OK !!!! My DH and I put the case back together (glued it and put new material on the outside) as best we could but it made me so disgusted with the postal service..... I have no faith in them any more!!!!

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