"Connecting Threads" Kit
12-02-2009, 08:09 PM
#13
Power Poster
Join Date: Mar 2009
Posts: 15,639
Originally Posted by melhuff
Any way, yesterday I get out my kit and find that the instructions go from step 4 to step 6. No step 5 and, of course, that is an important one in how to assemble the blocks. I call their 800 number and the gentleman who answers the phone, after I tell him my problem started to laugh....loudly..out loud!!!
I wonder if they hired extra help for the holidays.
12-03-2009, 03:38 AM
#15
Super Member
Join Date: May 2008
Location: Louisiana
Posts: 6,764
Originally Posted by PatriceJ
well! harumph! it wasn't very nice of him to laugh at you ... unless, of course, you told him your story in a "laughing at yourself" manner. :hunf:
please do tell us the name of the kit in case somebody knows it and can help you.
please do tell us the name of the kit in case somebody knows it and can help you.
Do you think that perhaps the NUMBERS are just a typo? Perhaps the directions are correct, but just numbered wrong. Hopefully that would be the case. Good luck.
12-03-2009, 05:03 PM
#17
Member
Join Date: Jan 2007
Posts: 86
I have never had a problem with them and have several of their kits.
I did order a kit last year from another company & the kit called for 2 blocks & gave directions. However, I did not have the right pieces to make the correct number of blocks. I noticed the picture with the borders had 3 different blocks. The company told me they knew it was a misprint, they left out the 3rd block, but said a good quilter could figure it out. They said they had corrected the pattern & would give me a corrected copy if I would buy another kit ($39.95 +sh&h).
Needless to say I was not happy & would not buy anything from them again!
I did order a kit last year from another company & the kit called for 2 blocks & gave directions. However, I did not have the right pieces to make the correct number of blocks. I noticed the picture with the borders had 3 different blocks. The company told me they knew it was a misprint, they left out the 3rd block, but said a good quilter could figure it out. They said they had corrected the pattern & would give me a corrected copy if I would buy another kit ($39.95 +sh&h).
Needless to say I was not happy & would not buy anything from them again!
12-04-2009, 09:25 AM
#19
Super Member
Join Date: May 2008
Location: Louisiana
Posts: 6,764
Originally Posted by SandyGail
I have never had a problem with them and have several of their kits.
I did order a kit last year from another company & the kit called for 2 blocks & gave directions. However, I did not have the right pieces to make the correct number of blocks. I noticed the picture with the borders had 3 different blocks. The company told me they knew it was a misprint, they left out the 3rd block, but said a good quilter could figure it out. They said they had corrected the pattern & would give me a corrected copy if I would buy another kit ($39.95 +sh&h).
Needless to say I was not happy & would not buy anything from them again!
I did order a kit last year from another company & the kit called for 2 blocks & gave directions. However, I did not have the right pieces to make the correct number of blocks. I noticed the picture with the borders had 3 different blocks. The company told me they knew it was a misprint, they left out the 3rd block, but said a good quilter could figure it out. They said they had corrected the pattern & would give me a corrected copy if I would buy another kit ($39.95 +sh&h).
Needless to say I was not happy & would not buy anything from them again!
12-04-2009, 10:32 AM
#20
Super Member
Join Date: Mar 2009
Location: Maryville, Tn
Posts: 1,786
Originally Posted by GailG
Originally Posted by SandyGail
I have never had a problem with them and have several of their kits.
I did order a kit last year from another company & the kit called for 2 blocks & gave directions. However, I did not have the right pieces to make the correct number of blocks. I noticed the picture with the borders had 3 different blocks. The company told me they knew it was a misprint, they left out the 3rd block, but said a good quilter could figure it out. They said they had corrected the pattern & would give me a corrected copy if I would buy another kit ($39.95 +sh&h).
Needless to say I was not happy & would not buy anything from them again!
I did order a kit last year from another company & the kit called for 2 blocks & gave directions. However, I did not have the right pieces to make the correct number of blocks. I noticed the picture with the borders had 3 different blocks. The company told me they knew it was a misprint, they left out the 3rd block, but said a good quilter could figure it out. They said they had corrected the pattern & would give me a corrected copy if I would buy another kit ($39.95 +sh&h).
Needless to say I was not happy & would not buy anything from them again!
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