Is 5 weeks too long to have sewing machine in repair shop
#1
I accidently broke the prong on the inside of my sewing machine that plugs into my electrical cord. I have a Husqvarna Viking Emeral 203. I took my sewing machine back to JoAnn Fabric where I bought it and they sent it out to a certified Viking repairman. I am told his repairman is the only one in the whole area of Columbus, Ohiothat is cerified. He runs a one man shop and is gone from there half the time due to "family problems". I am truly sorry this man has "family problems" but I am livid that I don't have my sewing machine back. How long is too long to have a sewing machine in a repair shop? And what would you do in my situation?
#3
I would write to JoAnn's head office and also to Viking ...they should ensure that service is available for their products...in my opinion 5 weeks is way too long...you need to call Viking and find someone else...
#8
That seems wa-a-ay too long to me. I would contact Viking and find out if it is true that this is the only certified repairman in the vicinity. If so, explain the situation and see what they would suggest. Five weeks without my best machine would cause sanity issues!
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Mousie
For Vintage & Antique Machine Enthusiasts
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12-15-2014 06:53 AM