Is the customer "always" right?
#1
Is the customer "always" right?
I am in process of making a quilt for a customer who wants a combination of the OSU "O" (with black, gray and red borders) and adding some outer borders in browns and tans so the quilt kind of blends into her bedroom. Being a Buckeye fan, I love making the "O", but don't understand adding browns and tans. If the biggest part of a quilt is scarlet red, gray, and black....how does it blend with a room that is mostly brown? I guess I see it as a Buckeyes quilt and adding anything but gray or red is a travesty. It's a paying job and she will get it the way she wants....but it will also have my name label on it, so others will know who made it that way. How do you make something when you can't see the beauty in it? Am I being unreasonable....too much of a true fan?
#7
Power Poster
Join Date: Mar 2011
Location: Ontario, Canada
Posts: 41,538
Ideally you could add a border with a print that contains all the colours asked for. That way the center will satisfy your creative ideal and edge will satisfy her bedroom requirements. If you can't find a print that combines the colour, I would add a piano key border and add in the extra colours. Black/grey/red/brown/ tan are not bad together, be glad she didn't want turquoise or yellow.
#8
Senior Member
Join Date: Oct 2011
Location: Iowa
Posts: 816
I agree with the idea of making a mock-up to show her why you don't think the colors will work together. Because if they look bad in the end, she'll be an unhappy customer, even if it was her idea!!!
But if that is what she wants, the customer is definitely right, or her payment goes elsewhere...
But if that is what she wants, the customer is definitely right, or her payment goes elsewhere...
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