Crafty1

It's a Brother all in one type. I have been trying, huffing and puffing since 11 am today and I can't get it to work. I have reset, reboot, redid the network settings, it says Connected. So I go to the computer and it's says offline. I've done all the FAQ's on brothers website and still nothing. I've turned off the firewall on the computer and still nothing.

What bugs me is it worked twice when my daughter had to print her homework last week and this past Sunday.

What am I doing wrong??? Does anyone have one and has had problems with it? I apologize if I sound annoyed, I'm just so errrr with the printer. Thanks in advance for any advice and letting me vent.... :cry:

Technology, it's my love hate relationship :?

donnajean

I have not had that problem for a while, but have had the experience. Did you go to "control panel", select "printers" & see if the printer you want to use indicates "online"? Make sure the printer you want to use is selected as "default" printer. Right clicking gives you the menu to change setting.

Jazzmyn

I have a HP wireless....and it has lost contact with the lap top...works Great on the desk top. What I need to do is uninstall it from the lap top and then reinstall it. It lost contact once before and that is what I did and it worked fine until I guess it had a hiccup and lost contact again.

So with that said maybe uninstall the printer and then reinstall it..of course you will need the CD that came with the printer to reinstall it.

I don't know if it will work for you but what do you have to loose at this point.

I am by NO means a nerd...I do good just to turn them all on.

Good Luck. :)

QKO

You might try going to the "devices and printers" control panel and right-clicking on the printer icon in question -- then select "troubleshoot problems" to see if windows can figure it out. If all else fails, you can try deleting and re-installing the printer from the same screen.

quiltstodo

I also have the HP but does your printer have where it will search for the wireless device? It sounds like it can't find the wireless connection. I also have a cannon that does this now and then and on it I have to reinstall it and then restart the computer so it recognizes it. If yours has the usb device try putting it in another usb port. I have one on my laptop that the wireless mouse and printer won't work in but everything else works on it.

Lacelady

Mine plays up occasionally and I do the easiest thing first - turn the printer off, and then back on - that usually does it for me.

quilt1950

Last time this happened to us, we turned the router on and off. That fixed it.

Crafty1

Thanks all for the suggestions! I'm downloading some update I guess from Brothers website. We'll see what happens, but I'm getting a "regular old school" USB connected printer for back up :wink: I don't need to print anymore today since I went to go to the PO, but my daughter need to print by Thurs. She does more printing in 8th grade than she ever did and school just started lol :)

Crafty1

On the computer, in settings it says printer ready, but the icon for the printer says offline and printer says connected. Geez you would think all these wireless signals thingy can talk to each other and come up with a solution lol.

Cyn

I have a couple and i have to make sure i have it set to the right printer- that's the problem i have most :)